I have spoken to India twice. They both stated to fax to fax number 407 737 6352 for the package. Additionally i was given [email protected].

Ocwen says they don't have the package..i also an email on this site that referenced short sales..ss@.... that email bounced back like the [email protected]

I would like to submit this package is there any other ways to get info to ocwen. I would prefer an email if possible. thank you.

Johnna

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[email protected] should work. Keep trying. It may take multiple attempts and follow calls. 

Johnna, Here are some contact numbers we have used in the past. The numbers change constantly.  

Fax for 3rd Party Authorizations only: 407-737-6300

Fax for Short Sale packages: 407-737-5071 and 407-381-6889

Fax for HAFA: 407-737-5071  

Fax for Deed In Lieu: 407-737-5136

NOTE: The Fax numbers will scan and upload your documents automatically with a software program.

Phone: 877-596-8580 and 800-746-2936

Phone for Complaints: 407-737-5171

NOTE: Ocwen's typical phone "hold times" have increased to 30-45 minutes. Once on the phone, they will only allow you to discuss a maximum of 3 files. If you have more than 3 properties to discuss, you will be forced to call back.

Ocwen advertises several email addresses, but we have not had great experiences with any of them. Here are some common ones: [email protected], [email protected], [email protected] COMPLAINTS: [email protected]

Fax numbers seem to work better. Here is the best way we have found to get things moving forward. First Step: Fax the 3rd Party Authorization to the Authorization department. Second Step: Call and verify the 3rd Party Authorization is on record. Confirm it is on record before proceeding. This can take several days. Third Step: Fax the complete package to the correct department. We usually include the 3rd Party Authorization in the complete package again. Good Luck, Chad

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