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I've worked with ServiceLink before. They are the typical 3rd party loan sevicer. They lose documents, request the same items multiple times, and charge a 1% processing fee (5% commission). This was prior to the Fannie/Freddie servicing guidelines, however, so they may not be able to do that anymore. On a positive note, they issue approvals rather quickly once you get the complete file assigned to a negotiator. They also communicate by email which is a plus. Good luck.
Andrew Coppo
Greater Boston Short Sales, LLC - Massachusetts' leading short sale negotiator
I've had opposite experiences on several recent short sales with ServiceLink. Although they have snatched part of my commission in the past, they didn't opt for that on my recent short sales, and they were very efficient. Like with anything, I think it depends on who you get. I was shocked during my last short sale because ServiceLink gave me updates before I asked for them, the negotiator was extremely polite and efficient, and she did everything when she said she would and in the manner she promised.
I can also see the reason for a denial without an MLS photo. Why is there no photo in MLS? The bank might think you didn't want to get very many offers or maybe the home wasn't truly exposed for some reason.
But as for the HAFA refusal letter, you can do what I do if you like. Feel free to adopt it, my clients like it. They say: We would rather poke out our eyes than do a HAFA short sale through Bank of America. Nobody seems to question that statement, hahahahahaha.
hahahahahahaha this is hilarious!!! Thank you for lightening up my day Elizabeth.
Doesn't sound that bad.
- If you don't have time to post a single photo of a property on the mls, then you are not doing your job and it can be reasonably deemed that the property is not being properly marketed. I agree with them on this one. A realtor is a Real Estate Marketing Service. If your not posting photos .. I don't know what you are even doing.
- If a bank statement has multiple pages, they need ALL pages. That's the guideline. I would comply and avoid getting the file declined.
I thought I would share the outcome of this deal.
Note, "marketing" was not an issue mentioned. Also, a bank can ask for multiple pages of statemen thowever if there is only 1, the bank needs to use a little common sense. Here in California, the inventory is minimal and after only 30 minutes of being on the MLS, I have received up to 10 offers. So doing my job includes gathering offers, reviewing offers, printing copies of all of the offers, preparing HUD statements for all offers and then, of course, presenting them to the sellers. Escalating this deal, (also my job), proved to be the right thing as the bank worked with me.
I was able to work this to a successful close!
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