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Wells Fargo Short Sale Info and Items Needed
Wells Fargo Short Sale Dept 1-866-903-1053 (see below for ASC forms)
Short Sale FAX 1-866-969-0103
Letter of Authorization Fax 1-866-917-1877
Mortgage Servicing 1-877-841-5301.
Wells Fargo Line of Credit Division 866-961-6861 or 866-970-7821
Third Party Authorization: 866-917-1877 (fax)
Fax: 866-834-7850 or 866-834-7949
Email format [email protected]
OR [email protected]
ESCALATION DEPARTMENT 866-605-0829
Wells Fargo Executive Offices: 800-853-8516
Started by Beth Walsh. Last reply by James Franko Nov 1, 2021. 6 Replies 0 Likes
Started by Kay VanKampen. Last reply by Brett Goldsmith Oct 8, 2019. 2 Replies 0 Likes
Started by Angie Fraguas. Last reply by Brett Goldsmith Jul 11, 2018. 3 Replies 1 Like
Comment
Hi Superstars. Been a long time (more than a year) since my last WF short sale. Do they have a proprietray authorization form, or do I need my client to write an Auth letter? Thx.
Wells has a "Customer Care & Recovery Group" through the Executive Offices. They will do escalations. Phone number is 800-853-8516
does anyone have a good escalation contact at Wells Fargo? I need help with an issue.
Thanks much Elizabeth!!!!!!!!
Then you might ask the first lender to reassess for a HAFA and send a new closing statement reflecting $12,000 to the second lender.
Thanks much Brian and Elizabeth. Sorry I was doing 2 things at one time. Yes, looked up both sites in the beginning and they are not Fannie/Freddie. I went to MERS just to make sure I confirmed what didn't come out of the lookup site. Deeply appreciate.
Yes, like Brian says, you can look up the investor at the links he has provided. You will need the last 4 digits of the main borrower's SS #. Be sure to check twice if it returns negative answer. You can make a typo or put a comma in the wrong place and it won't return a correct response.
Thanks Brian. Deeply appreciate the insight!!! Thanks Elizabeth. The information I received was that the original loan was an 80/20. However, it was hard for me to confirm for sure. I will double check again to see if the investor is Fannie/Freddie. I attempted to find out through MERS but for it wasn't listed unfortunately. I deeply appreciate the insight and assistance!! Helena
I question whether the second was purchase money @Helena. You say it's an equity bridge line, which is typically taken out to buy a different property, and equity implies it is against the equity in the property which would be hard money. Is the first lender Fannie or Freddie? If not, perhaps you could covert to a HAFA, which should pay $12K to the second lender?
Both are current. Hardship exists though. The second is saying they want a settlement figure that appears to be around 46-47% of the balance.
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