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This group is for information, tips and solutions for Chase short sales.

Website: https://www.chase.com/chf/mortgage/hrm_otheralt
Members: 1166
Latest Activity: Oct 27, 2022

Chase Short Sale Information

 Click The Button Now To Hire A Short Sale       Superstar To Support You.

 

 

 

Call 1-866-233-5320
Call 1-877-838-1882
Call 1-888-369-2301
Call 1-866-222-5920

Fax Short Sale or 866-220-4130 **** NEW FAX March 2014 866-282-5682

 

Letter of Authorization fax(904) 462-1925 **** NEW FAX March 2014 866-282-5682

TWITTER: https://twitter.com/ChaseSupport

New Number for Chase Executive Office Resolution- 888-310-7995

888-310-7995 (Executive office for Chase)

 

Call 1-800-848-9136 Chase Foreclosure Department
Hint: If you need the direct Number for your Loss Mitigator (Prime Loans Only), just use their extension as the last 5 digits of the number below:

Phone Direct: 858-60x-xxxx

So...
-this>> Phone 888-369-2301 x12345
-becomes>> 858-601-2345

Chase Prime and with Chase Equity(2nd).  Try these numbers for Chase Equity.

Short Sale Equity 1-866-233-5320

 

888-765-2849

866-316-9218 loss mitigation longer hours and weekend hours
Email format [email protected]

Number to fax HELOC packages to is (614) 422-7171.
Our Commitment to Treating Customers Fairly:
If you feel you were not properly evaluated for foreclosure prevention alternatives or inappropriately denied a foreclosure prevention alternative, or you are concerned about fraudulent servicing practices, or other actions you believe may be a violation of delinquency management or default prevention guidelines, including a violation of policy time frames, please call 1-866-209-1720. We will use best efforts to acknowledge receipt of your complaint within three business days following receipt via phone, e-mail, fax or mail and will strive to provide a resolution within 30 days. We will communicate the proposed resolution to you in writing and next steps, if applicable.

 

Mail packages to Chase 3415 Vision Drive, Columbus OH 43219

Listing and selling agents must sign under their typed names in the purchase contract.

https://www.chase.com/chf/mortgage/keeping-your-home

WAMU (Now CHASE) missing document Fax 206-494-4666

Walk Department (before charge-offs) 866-346-6132

 Recovery Department (more than 120 days past due, charged off) 877-836-3040

Chase Short Sale Forms

**On the package IRS FORM 4506T - Check boxes 6A and 6C and on blank line 6 write "1040"

Discussion Forum

Comment Wall

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Comment by Aida Gonzalez on June 5, 2014 at 10:19am

I got final HUD approval by Lender sometimes in 24 hours after submitted. It depends of Lender. how many loans are? did agent sent by equator? Agent needs to insist closing is XX date ant time to get final approval. without the HUD approval you can't close.

Good luck

Comment by Kristin Macari on June 5, 2014 at 10:07am

My last Chase file took 72 hours for an approved HUD, but that's because they screwed up on the owner incentive and there was an issue with the 2nd (both liens were with Chase). Prior to that, my other files usually take 24 hours or less, unless we're closing at the end of the month.

Comment by Marcus on June 5, 2014 at 9:57am

Everyone must be busy today.  The agents is telling me that he still does not have HUD approval yet.  Can anyone share experience as to how long they typically take and what to do to expedite the process?  We are supposed to close is less than 24 hours.

Comment by Marcus on June 5, 2014 at 4:49am

Just as a general question, how long does it typically take to get approval of a HUD through equator with Chase?  The closer said to upload the doc there as opposed to faxing per the approval instructions.  Should I suggest to the agent or attorney to fax it as well? 

Comment by Marcus on June 4, 2014 at 11:07am
I could not agree more Joe.

This is plan B. The reason we have not done this already is because the note holder has the tax lien outstanding. It has not been attached to the property yet.
Comment by Marcus on June 4, 2014 at 11:04am
Thom - the listing agent is also representing me. And to make you all smile, he is the brother of the note holder. This has of course been disclosed to Chase. Of note, he is not getting paid a commission either because of the relation.

If chase did run title, then this is nothing that they don't know.

In response to Aida - the agent is not very good. He is a part time agent and barely that. His broker is relatively good though.

The note holder signed the listing agreement - not the Phantom owner.

Chase has not once asked for title work which is odd to me considering that they have approved the sale. Sounds like what Aida said regarding having Chase approve the short sale subject to the current owner and note holder may be what's ahead.

As I mentioned, I am the buyer only. I appreciate everything that you all are helping with. I am passing the information on to the agent to try and help.
Comment by joe beauchamp on June 4, 2014 at 10:59am

Some people are turning simple issues into treasonous offenses here that require a platoon of lawyers to fix. I've had very few short sales go sailing through. Almost all of them have some issue. Geez, it really isn't rocket science. First, you usually save a ton of hassle by doing what the bank wants regardless of stupidity, if they want signatures in green, color them green. There is plenty of that.

Chase should have complained about the wrong name on the listing agreement long ago if it wasn't who they thought the seller is. Why is that coming up now?

Only with a bunch of effort have I been able to get a short sale done when the owner is not the estate or the note signer. The HUD-1 is extremely likely to be rejected. The simple solution is to get the deed quit claimed, notarized and sent to Chase with a new HUD-1 with the now owner, the original note holder. Is that really all that traumatic and earth-shaking? Most of the people at the bank only know their cubicle, unlike 5 or so yrs ago when they knew short sales. Present them with something not on their list on their wall and they say no. Just fix it. It doesn't take 5 lawyers and a candlestick maker. I haven't seen anything devastating, illegal, unethical or stone wall here. Just a simple fix to get everything approved and move on.

Comment by Aida Gonzalez on June 4, 2014 at 10:40am

The way I see listing  is representing buyer also, if Yes Lender will  low the RE commission for sure.

Arm's  form need to be signed by all parties involved including Closing agent.

Yes, I'm in agreed with Disclose, Disclose!!! This will avoid future problems.

Comment by Thom Colby CA Brkr 888-391-5245 on June 4, 2014 at 10:29am

Aida - you are correct....  "Marcus" is NOT an agent - he is the Buyer and HIS attorney is handling this transaction for him.  There has been no mention of the Listing Agent nor the Buyer's Agent that I can see. 

To add to Aida's comments - Chase will also match the owner's / noteholder's signatures on this transaction to their original "Wet" 1003 Mortgage Application - if the actual signatures don't match......... :-(

Comment by Aida Gonzalez on June 4, 2014 at 10:21am

I have several questions on this case. I'm a Realtor  doing short sales for some years too.

The listing agent needs to make a research first to see who is the actual owner of the property and prepare the listing agreement under the owners name, not the note holder if it is different. Deed owner/s need to agreed to do the short sale, and then submit to Lender 3rd party authorization signed by note holder. Title Co will prepare the HUD/closing statement under borrowers names and note holders. Lender will issue an approval under the note holder name, but if it is different from Deed name. there will be a problem. at time of closing. Property owners needs to sign the short sale approval papers and also HUD.

Who signed the listing agreement? On short sale submission Lender will ask for it!!!, then Lender will see that owner is different from note holder.

Owners and Note holder are responsible for the property, if property go to foreclosure the person who signed the QCD is responsible too and will be affected as well.

And Yes, I'm agreed, as a realtor representing buyer, but at same time Realtor is the buyer, will be a problem being the negotiator for short sale at same time. Why attorney don't negotiate the short sale process? I think is much better.

Lender has all the tools necessary to find out all information they need.

 

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