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Bryan,
Thank you for your responesChase is the servicer and Freddie is the investor. According to Freddie Mac guidelines, we cannot have a signed contract before being approved for HAFA.
Here is the Freddie Mac Servicer info link. Section 5 covers that lovely guideline. Very frustrating!
http://www.freddiemac.com/singlefamily/service/docs/hafa_servicer_q...
I was told today we have a negotiator now assigned and was a given a direct line, but our realtor was only able to leave a message on her voicemail.
Miriam,
Can you update us on progress please? Thanks!
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