OCWEN
Information
Ocwen short sale information
This group is for information, tips and solutions for OCWEN short sales.
Members: 648
Latest Activity: Mar 18, 2022
Ocwen Short Sale Information
Click The Button Now To Hire A Short Sale Superstar To Support You.
Fax for Third Party Authorization 1-407-737-6300
Fax for Short Sale package 407-737-6352 (updated August 2014)
email [email protected]
Short Sale direct phone 877-596-8580
Customer Service 800-746-2936
If you need to get in touch with the home retention dept that number as listed on the paperwork is 877.596.8580.
The hard ship package should be faxed to the home retention dept at 407-737-6352
[email protected] For short sale packages
The contact #: 800-746-2936 option 4 then option 9
If you can't locate the loan try Loss mitigation at 877-521-3698
FX for LOA: 866-501-1610 EM SS Pack to: [email protected]
FOR ESCALATION; Use sparingly......
[email protected] this should be where you start.
2nd escalation is Michael Rapp at the following email address [email protected]. as of 9-11-14
AND.....Ocwen's Ombudsman is a consumer advocate, they'll work with you to get issues resolved. Give them a call, they are super to work with. The first time I called them, they put me in touch with someone who got me an approval. I would call and email them: [email protected] Phone: 800-390-4656.
Ocwen Loan Servicing
P.O. Box 24737
West Palm Beach Florida 33416.
https://www.ocwencustomers.com/home.cfm
Ocwen Loan Servicing LLC - Servicing Transfer Information
Servicing Transfers to Ocwen
o Ocwen will honor all non-expired short sale approval letters issued by the prior servicer. An
approval letter reflecting the originally approved terms will be re-issued on Ocwen letterhead
when the loan is transferred .
o Short sales in process but not approved by the prior servicer will require an Ocwen short sale
package to initiate a new request .
o All Authorized Third Party information provided by the prior servicer will be uploaded as part
of the loan transfer process, so as to minimize disruption to the communication process.
Discussion Forum
Games that Ocwen plays
Started by Larry Sarlo. Last reply by HarryJohnson Mar 18, 2022. 18 Replies 0 Likes
first it was GMAC then serviced by Ocwen had to update the entire file, then ocwen took over the entire file and had to again update the entire file... then borrower was not qualified for HAFA then…Continue
Ocwen transferring all loans to PHH MOrtgage
Started by Jeffrey W Wolff. Last reply by Dean E Eshelman, CPA, CDPE, IRES Feb 7, 2019. 1 Reply 0 Likes
Just so everyone knows, Ocwen is in the process of transferring all their loans to PHH Mortgage, which I believe is a subsidiary to Ocwen.Major issues with this.JeffContinue
Will OCWEN approve shortsale on vacant home?
Started by Katie S.. Last reply by Katie S. Mar 22, 2018. 6 Replies 0 Likes
My basic question is, would OCWEN approve a short sale on a house that has been vacant for 9 years? It was a single family primary residence before the owners defaulted in 2007 and moved out in 2009.…Continue
OCWEN GIVING INVENTIVE PAYMENT TO TENANT
Started by Kathleen Sheridan. Last reply by Short Sale Superstars LLC Sep 12, 2016. 2 Replies 1 Like
We are doing a short sale on a tenant occupied duplex. One unit is vacant, the other is still occupied. Ocwen says to put $10,000 on the HUD as an incentive for the tenant.Does anyone have experience…Continue
Comment Wall
Comment
-
Comment by Ellen Dittman on August 31, 2011 at 2:28am
-
I have the buyers. It's a Ocwen HAFA. Ocwen is saying thier HAFA team needs proof of funds to close for the buyers who are FHA, and we provided that. Buyers are getting 1k in gift funds. All normal paperwork completed on thier lenders part. Now Ocwen is wanting the donor(parents) bank statements and also a copy of the gift letter. I am sure this is to ensure arms length transaction, however does seem as though this is overkill and to be second guessing the integrity of the lender for the buyers. Anyone had any experience with this? The buyers are hesitant to provide thier parents bank statements to Ocwen, and Ocwen says it is according to HAFA guidelines.
-
Comment by Anna Boyd on August 29, 2011 at 12:47pm
-
In middle of Ocwen deal as the first. Very quick. We had to get replacement buyer and got another approval same day! I hope they continue to work on improving. Only blip was they wouldn't give $3k to seller for relo because it was in Notice of Default already.
-
Comment by Amy Summers on August 25, 2011 at 7:13am
-
Thanks Jeff, will do.
-
Comment by Jeff Payne on August 25, 2011 at 7:08am
-
Amy, that is not unusual, have the sellers call and tell OCWEN that they need to do a short sale and dont want a loan mod, assuming they dont want a loan mod.
-
-
I have my first ss with Ocwen. Just called to initiate and get the correct fax number for the SS package. Informed me that they are no longer dealing with 3rd parties (ie: realtors) until they have spoken directly to the borrower and discussed loan modification. Hmmm.
-
Comment by Elise Fay on August 23, 2011 at 2:26am
-
Does Ocwen Participate in the HAFA program? The last Ocwen short sale I did was over 3 years ago and I swore I would never go there again but some of your comments are encouraging.
-
Comment by Shar Rundio on August 12, 2011 at 12:37pm
-
Just a confirmation that I had the same thing happen with an Ocwen second last week. Emailed it in and before I could even call to check on it I had a beautiful approval letter in my email!!!
-
Comment by Bryant Tutas on August 12, 2011 at 12:19pm
-
Well that's awesome Evelyn!! I'm submitting my very first Ocwen short sale next week. I hope mine goes as smoothly.
-
Comment by Julia Huntsman, 562-896-2609 on August 12, 2011 at 12:13pm
-
That sure sounds so different than the time I was calling phone numbers all over the place for Ocwen, and the property ultimately went into foreclosure.
-
Comment by Thom Colby CA Brkr 888-391-5245 on August 12, 2011 at 11:39am
-
Evelyn - Congratulations !!! I think you are likely the first agent to have a great experience with OCWEN ! - This is probably the way it will become in the future with them as they are becoming the largets Sub-Prime Servicer in the USA. So to keep their heads above water, they need to keep things along moving very fast ! This is much different from 2 years ago when they refused to do any Short sales - period. Congrats, now get it closed quickly :-) !
© 2024 Created by Short Sale Superstars LLC.
Powered by
**********************************
like buttons
You need to be a member of OCWEN to add comments!