Anyone have the problem uploading a PDF? I tried ten times (literally!) and then put into a jpeg and it worked, but GMAC company rejected the jpeg.

N.

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Nancy - I would call GMAC and ask them what the problem is.  Is it technical or what is on your image that is causing the problem?
Nancy, try opening Equator using a different browser.  If you're using Firefox, switch to IE or vice versa. 

I do use Mozilla Firefox... I was able to upload in the bulk section. So, hopefully they accept it.

If not ... I will try a different browser, and if that does not work, then I will call GMAC.

Thank you for your help!

N.☺

Using the Bulk upload was going to be my next suggestion.  Well, that's good that you finally uploaded the docs.  I would try IE though, because I found that was the issue I was having.  Good luck!
Yeah firefox doesn't work you have to use IE.
I now uploaded in the bulk section my offer supporting docs and do not have the same task assigned again (yet)- hopefully it stays that way- I uploaded 5X with all rejected. Not a big Equator fan yet!!!! This is my 3rd week and there must be a long way to go on uploads- at this rate- wow.

Nancy,

I am having just the opposite, Have doc in Jpeg format, (BOA) and they what PDF!

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