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Working with all divisions of Chase. Share tips, stories, reference info!

This group is for information, tips and solutions for Chase short sales.

Website: https://www.chase.com/chf/mortgage/hrm_otheralt
Members: 1166
Latest Activity: Oct 27, 2022

Chase Short Sale Information

 Click The Button Now To Hire A Short Sale       Superstar To Support You.

 

 

 

Call 1-866-233-5320
Call 1-877-838-1882
Call 1-888-369-2301
Call 1-866-222-5920

Fax Short Sale or 866-220-4130 **** NEW FAX March 2014 866-282-5682

 

Letter of Authorization fax(904) 462-1925 **** NEW FAX March 2014 866-282-5682

TWITTER: https://twitter.com/ChaseSupport

New Number for Chase Executive Office Resolution- 888-310-7995

888-310-7995 (Executive office for Chase)

 

Call 1-800-848-9136 Chase Foreclosure Department
Hint: If you need the direct Number for your Loss Mitigator (Prime Loans Only), just use their extension as the last 5 digits of the number below:

Phone Direct: 858-60x-xxxx

So...
-this>> Phone 888-369-2301 x12345
-becomes>> 858-601-2345

Chase Prime and with Chase Equity(2nd).  Try these numbers for Chase Equity.

Short Sale Equity 1-866-233-5320

 

888-765-2849

866-316-9218 loss mitigation longer hours and weekend hours
Email format [email protected]

Number to fax HELOC packages to is (614) 422-7171.
Our Commitment to Treating Customers Fairly:
If you feel you were not properly evaluated for foreclosure prevention alternatives or inappropriately denied a foreclosure prevention alternative, or you are concerned about fraudulent servicing practices, or other actions you believe may be a violation of delinquency management or default prevention guidelines, including a violation of policy time frames, please call 1-866-209-1720. We will use best efforts to acknowledge receipt of your complaint within three business days following receipt via phone, e-mail, fax or mail and will strive to provide a resolution within 30 days. We will communicate the proposed resolution to you in writing and next steps, if applicable.

 

Mail packages to Chase 3415 Vision Drive, Columbus OH 43219

Listing and selling agents must sign under their typed names in the purchase contract.

https://www.chase.com/chf/mortgage/keeping-your-home

WAMU (Now CHASE) missing document Fax 206-494-4666

Walk Department (before charge-offs) 866-346-6132

 Recovery Department (more than 120 days past due, charged off) 877-836-3040

Chase Short Sale Forms

**On the package IRS FORM 4506T - Check boxes 6A and 6C and on blank line 6 write "1040"

Discussion Forum

Comment Wall

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Comment by Kent Dills on June 2, 2011 at 6:28am
Gabe, it's obviously a mistake.  It's illegal for them to demand more than a full payoff.  Someone can't work a calculator.  Call this to their attention and watch the demand figure change before your very eyes!  ;-)
Comment by Gabe on June 2, 2011 at 6:05am
We are working with a Chase 1st and 2nd.  1st has requested a cash contribution that, if accepted, would provide funds significantly in excess of full payoff including fees.  I have a payoff demand in hand that clearly shows this.  Why would they request a seller contribution that exceeds full payoff by $20k+ (even with interest, foreclosure/trustee's fees factored in)?
Comment by Kevin - Greenville, SC on June 2, 2011 at 5:50am
Anyone had success on getting Chase (Fannie Mae) to allow a seller contribution @ closing to the 2nd on a non-HAFA
Comment by Previous SunTrust Negotiatior on May 27, 2011 at 9:26am
Chase Short Sale dept 866-416-4771
Comment by Michael Schneider on May 26, 2011 at 4:20pm

Just received the approval for a Chase "outreach" short sale.

Seller is getting $$$$ back at closing.

Full commissions, straight deal.  Cool.

Comment by Robin Choi on May 20, 2011 at 11:44am
Looking for email address for a manager in the Florence, S.C. office..maybe terry mussmen or earnest mckissick..  2 files stuck..
Comment by Ted Blanchard on May 17, 2011 at 9:09am
Thanks Tami for your comment . I have sent the negotiator all of the items you mentioned, but the crux of the issue seem to be getting them to re-consider the value after a recent BPO was just completed. She is saying I need to wait another 90-days for the investor to consider a lower price.
Comment by Tammy Davis on May 17, 2011 at 9:01am

Ted,

I just would just try to be as proactive as possible...get pictures of the damages, a couple of estimates from a contractor on repairs, a copy of the denial on the insurance company.

You know they are going to ask for them...so beat them to the punch and get them the info first.

Then call daily for a status.

Hope this helps ~~

Comment by Sameer Punjani on May 13, 2011 at 2:16pm
Yea it cost more to foreclosed. These are loans that arent fannie mae backed, so they cant put the loss on taxpayers. I spoke to chase rep she said they have 10,.20, 30, wow now 40, thats amazing.
Comment by Aida Gonzalez on May 13, 2011 at 2:13pm

Hello all, I'm doing a short sale now with Chase, of a condo located at M. Beach, the borrower has another 2 properties, (SFR), this condo is a second home. Today I received a phone call from the negotiator telling me that if the borrower sale the property, the closing date she will be receiving $20,000. I was highly surprised, and asked again.. how much? Why? and he confirmed me that under Outsearch program, borrowers can receive up to $40k at closing on short sale. This is a new program. Can somebody heard this?

 

 

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