Valerie Hernandez
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Valerie Hernandez's Page

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Bryant Tutas replied to Valerie Hernandez's discussion I have a very good offer on short sale, but NationStar saying can't help because not 30 days in the group NationStar Mortgage
"Yes that is their policy. Most of our sellers with NS have had  to file BK to stop their foreclosures. You can also try escalating to the investor. "
Mar 30, 2016
Valerie Hernandez added a discussion to the group NationStar Mortgage
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I have a very good offer on short sale, but NationStar saying can't help because not 30 days

I have a deal that is scheduled for sale next Tuesday and they said they can't stop the sale to do a short sale. I have been doing short sales for quite some time and have never been told no because less than 30 days. I have got them to postpone the shortsale to give us time to submit. Any truth to this 30 day rule with NS? Any help is appreciated. I even called escalations and they said the same thingSee More
Mar 29, 2016
Valerie Hernandez joined Suzanne McLaughlin's group
Mar 29, 2016
Sharon L. Ellsworth replied to Valerie Hernandez's discussion Chase will not resubmit the file for approval in the group Chase
"You need to get to the CEO.  I don't have the number, but I bet one of you has the cell phone number to send a text to the CEO or other executive at Chase."
Jul 14, 2014
Jane Cooper replied to Valerie Hernandez's discussion Chase will not resubmit the file for approval in the group Chase
"I would pay the difference out of the commission and close... it can't be terribly significant and if you split it with the other agent everyone at least get's something and the deal is done!"
Jul 14, 2014
Sharon L. Ellsworth liked Valerie Hernandez's discussion Chase will not resubmit the file for approval
Jul 14, 2014
Mike Horton replied to Valerie Hernandez's discussion Chase will not resubmit the file for approval in the group Chase
"How is the buyer out any money? Would not the contract be cancel-able since there is a short sale contingency and earnest money would be returned with no lien holder approval? Or are you talking about time lost by the buyer?"
Jul 14, 2014
Jeanine Corcoran replied to Valerie Hernandez's discussion Chase will not resubmit the file for approval in the group Chase
"When you're referring the your "closer" do you mean the Closer at Chase?  If so, that's insane!  If you can't go above his/her head, then find another way to get the difference in the taxes paid without changing…"
Jul 14, 2014
Joanne Finochio replied to Valerie Hernandez's discussion Chase will not resubmit the file for approval in the group Chase
"Valerie, Reach out to William Carr he is VP national distressed property division at chase.  [email protected] his cell is 517-250-0450.  I met him at the Five Star Confrence.  Good Luck"
Jul 14, 2014
Valerie Hernandez replied to Valerie Hernandez's discussion Chase will not resubmit the file for approval in the group Chase
"thanks, I have tried getting it escalated and getting a supervisor but he hung up on me.....the nerve!"
Jul 14, 2014
Valerie Hernandez replied to Valerie Hernandez's discussion Chase will not resubmit the file for approval in the group Chase
"I meant my closer at the short sale lender-Chase, not my closer at title."
Jul 14, 2014
Tony Morales replied to Valerie Hernandez's discussion Chase will not resubmit the file for approval in the group Chase
"That's ridiculous.    I have contacts at CHASE  contact me if you need my help Tony Morales TM Short Sales Consulting [email protected]"
Jul 14, 2014
Kathleen Lordbock replied to Valerie Hernandez's discussion Chase will not resubmit the file for approval in the group Chase
"You need a new closer. My title company makes as many changes to the HUD-1 s as there needs to be and without complaining (at least to me!). Maybe I am misunderstanding what you posted."
Jul 14, 2014
Valerie Hernandez added a discussion to the group Chase
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Chase will not resubmit the file for approval

I will try to make this as short as I can. After several calls and the ss dept telling us to change something else on the HUD, they realized it was the taxes went up after the approval and said to send HUD back in with correct amounts. My closer was out and now he is back today and he refuses to send the file back. He said he is not sending it back "just because" so now the seller said she will let it foreclose so I have to call the buyers agent and tell them they are out all their moneySee More
Jul 14, 2014
Brook Simmons liked Valerie Hernandez's discussion WF short sale not moving
Jun 18, 2014
David A. Roebuck replied to Valerie Hernandez's discussion WF short sale not moving in the group Wells Fargo Short Sales
"Debi,  do you have the contact info for the VP office -- I am looking for higher management escalation"
Jun 10, 2014

Profile Information

First Name
Valerie
Last Name
Hernandez
Are you a...
Agent
State
TX
City
Arlington
My Profile
I have been a realtor for over 7 years and started doing short sales about 2 years ago an since have made them what I specialize in. I don't give up on the short sale.

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At 10:21am on October 31, 2012, James ferebee jr said…

You have someone at Chase who does not know you need to escalate the file to get what you need as we have worked those type files many times and not had this happen..

 
 
 

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