"Thanks for the info Phil. How did the short sale go with the HELOC? One of the homeowner's I'm working with just had his HELOC transferred from Ocwen to Cenlar and this is my first time working with them."
"My last Chase file took 72 hours for an approved HUD, but that's because they screwed up on the owner incentive and there was an issue with the 2nd (both liens were with Chase). Prior to that, my other files usually take 24 hours or less,…"
"Here is the process I had to follow when dealing with a Freddie Mac issue (copied from an e-mail by a BOA contact):
We prefer that people escalate to the Servicer first using the escalation process in our Guide at section 51.5.1. Would you…"
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