She wouldn't contact us because she couldn't, as we were the buyers. We sent an email to her about 4 months in pleading for some help. That very next day we got a denial letter because our offer was too low. We were advised to make that offer, which was very frustrating. After seeking help on here, we increased our offer...waited...and waited...and waited. The title company was calling OCWEN every few days checking in. Both realtors left it up to the title company to do all communicating with OCWEN (which we think also slowed down the process)
Finally, we got to the point that we had to fish or cut bait. I made one more email to her explaining the whole timeline, backing up that our offer was the best they would get/most money they would make, and that if we didn't know by the weeks end, we would be forced to pull our offer. We got our approval letter that same day!
Comments
She wouldn't contact us because she couldn't, as we were the buyers. We sent an email to her about 4 months in pleading for some help. That very next day we got a denial letter because our offer was too low. We were advised to make that offer, which was very frustrating. After seeking help on here, we increased our offer...waited...and waited...and waited. The title company was calling OCWEN every few days checking in. Both realtors left it up to the title company to do all communicating with OCWEN (which we think also slowed down the process)
Finally, we got to the point that we had to fish or cut bait. I made one more email to her explaining the whole timeline, backing up that our offer was the best they would get/most money they would make, and that if we didn't know by the weeks end, we would be forced to pull our offer. We got our approval letter that same day!
Good luck!