Comments

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  Stephen Shafer June 1, 2010 at 2:05pm

  I have done several deals with Chase vvery succesfully, in general in my opinion they are great. I have found that if you have your short sale document check list fullfilled, starting wiith your 3rd party authorization, it take 2-3 days to upload in their system, then call to confirm it has been received. Generally, I get a negoatiator within 2-4 weeks, a call & or email.
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  Sherrie Barker May 21, 2010 at 5:34am

  In answer to your question about Chase not getting back to you. I had a deal with another bank, and the assistant to the negotiator called in the beginning and gave me the negotiator's phone number and fax, and I could never get the negotiator or his assistant to give me a call back. So I called and left a message on both phones and then fax over what the issue was - "extension of time". Then later in the day I got a fax from them (revised approval letter) with the extension.