Hey Cynthia,
Sounds like we have a similar situation w BofA. They seem to only respond to calls that are forwarded to the superiors. I’d call & e-mail up the food chain. I got a hold of a very “chatty” call center person that gave me the number and name a one of the “higher-ups” in the short sale group. Send me an e-mail and I’ll forward you the information. Remember, their call center is in Washington state and the other arms of the short sale group are spread between Brea, CA & TX.
Once I sent an e-mail to the person in question, I received and e-mail from the lead on my short sale… Funny how that worked considering I’d called the lead 4-days ago…
billmyrealtor@yahoo.com
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Birthday:
April 4
First Name
Cynthia
Last Name
Daniels
State
CA
City
Chino Hills
My Profile
Realtor, Broker Associate, SFR.
20+ years of Real Estate experience representing buyers and sellers.
Comments
Sounds like we have a similar situation w BofA. They seem to only respond to calls that are forwarded to the superiors. I’d call & e-mail up the food chain. I got a hold of a very “chatty” call center person that gave me the number and name a one of the “higher-ups” in the short sale group. Send me an e-mail and I’ll forward you the information. Remember, their call center is in Washington state and the other arms of the short sale group are spread between Brea, CA & TX.
Once I sent an e-mail to the person in question, I received and e-mail from the lead on my short sale… Funny how that worked considering I’d called the lead 4-days ago…
billmyrealtor@yahoo.com