SPS Select Portfolio Servicing, inc

Information

SPS Select Portfolio Servicing, inc

For Short Sale - Overview

Homeowners interested in pursuing a short sale, can call 888-818-6032 to speak with a Loan Servicing Representatives

To speak to a Loan Servicing Representative to Help you with answers to your questions regarding the status or history of your account call please call 888-818-6032

Representatives are available 

Monday through Thursday from 8:00 AM to 11:00 PM, Eastern Time.

Friday from 8:00 AM to 9:00 PM, and Saturday from 8:00 AM to 2:00 PM,Eastern Time.

Website: https://www.spservicing.com
Location: Pasadena, California
Members: 226
Latest Activity: Aug 2

Short Sale information for Select Portfolio Servicing

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Select Portfolio Servicing Short Sale Requirements

Short Sale - Overview Link to the website

Government Counseling / Resources for homeowners link to website

Have the borrower call Short Sale Department 1-888-818-6032. After SPS determines eligibility submit;

  • Letter documenting your current financial hardship.
  • A copy of the current listing agreement.
  • If there is an offer pending on the home, a copy of the purchase contract
  • The HUD-1 Settlement Statement signed by all parties.

fax, or email your documentation to:

  • Fax:
  • 801-270-7833
  • Mail:
  • Select Portfolio Servicing, Inc.
  • P.O. Box 65250
  • Salt Lake City, UT 84165-0250

ESCALATION INFORMATION FOR SELECT PORTFOLIO SERVICING

You may contact the Select Portfolio Servicing Consumer Ombudsman through the following channels:

By email at [email protected]
By phone at 866-662-0035
By fax at 801-293-3943

Discussion Forum

Will Select Portfolio Servicing contribute to the 2nd lien

Started by Juan Reyes. Last reply by Tony Morales Jun 1. 2 Replies

I just initiated a SS with SPS and when I was on the phone with the rep I asked how much does SPS normally contribute to the 2nd lien holder in order for them to approve the short sale... She then…Continue

Loan got Transfered to SPS by Chase after getting short sale approval from 2nd lien holder..

Started by Rashida Furniturewalla. Last reply by Rashida Furniturewalla Aug 9, 2016. 2 Replies

The short sale I was working with CHASE got transferred to SPS on August 1st 2016. This property has two liens on it. I got an approval from the second lien holder which expires on August 29th. And…Continue

Tags: transfer, sale, short, CHASE, SPS

HAFA SHORT SALE (SPS IS 2ND) demaning $12000 (which is 75% of UPP)

Started by Jason Sanseverino. Last reply by Alexis Adams Mar 30, 2015. 3 Replies

All -I have a HAFA short sale with SLS (1st) and SPS (2nd).I have approval from SLS - the approval offers SPS 10% of UPP (which is $3300). SPS is demanding $12000 (HAFA MAX o junior lien). I…Continue

SPS Refusal to extend close by 10 days (including weekend/holidays) Day of Close Canceled!

Started by Linda Boller. Last reply by Linda Boller Dec 31, 2014. 2 Replies

We have been negotiating a Short Sale in Florida since July. SPS finally accepted offer mid November with a close on or before 12/19. Title Company was working on IRS Tax Lien release. Broker said he…Continue

Comment Wall

Comment

You need to be a member of SPS Select Portfolio Servicing, inc to add comments!

Comment by Mark Yeates on January 28, 2013 at 6:16pm

Freddie, I think she is the one and only decision marker over loss mitigation. 

Comment by Freddie Castaneda on January 28, 2013 at 6:13pm

@Mark Thank you!  This is the same response I get everytime I call.  Part of this comment was posted back in Nov 2012 "They provided information about the file which basically is the same thing every time I call..."It's in review with the underwriter, they are extremely backed up."  Its get pretty redundant when I call every two days and I get the same comment.  Thanks once again.  Is she a manager??

Comment by Mark Yeates on January 28, 2013 at 5:40pm

Leslie Soria  [email protected]

Comment by Freddie Castaneda on January 28, 2013 at 12:45pm

Anybody have a good contact down there to get my file moving?  Contacted ombudsman and all they gave me was a Relations Manager who is like talking to their customer service.  I would like to see if someone has someone who can make some decisions.  

Comment by Kathleen Sheridan on November 30, 2012 at 3:23pm

Allen, You will make yourself crazy asking 'why?' SPS does have some docs online at their website. 

Comment by Allen Ginsberg on November 30, 2012 at 1:51pm

Why doesn't Select Service Portfolio has the short sale packets on line? Why do they insist in mailing the packets.. Why don't they have their short sale packets on line on either their web site or on Short Sale Superstar's web site like everyone else..?

Comment by Wendy Rulnick on November 26, 2012 at 12:35pm

Uilani - Thank you....

Comment by Uilani De Motta on November 26, 2012 at 12:06pm

I used the brokerage Third Party authorization for the short sale I am working on and they were fine with it. They provided information about the file which basically is the same thing every time I call..."It's in review with the underwriter, they are extremely backed up due to the Hurricane (this is the most recent update) and approvals are anywhere from 30-45 days longer from TODAY" 

Comment by Wendy Rulnick on November 26, 2012 at 11:57am

Steven - Thank you! I see that is HAFA program only... I cannot find regular forms...  it also seems that the authorization can only be obtained by the seller getting a log in...

Comment by Steven Angelil on November 26, 2012 at 11:49am
 

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