SPS Select Portfolio Servicing, inc

Information

SPS Select Portfolio Servicing, inc

For Short Sale - Overview

Homeowners interested in pursuing a short sale, can call 888-818-6032 to speak with a Loan Servicing Representatives

To speak to a Loan Servicing Representative to Help you with answers to your questions regarding the status or history of your account call please call 888-818-6032

Representatives are available 

Monday through Thursday from 8:00 AM to 11:00 PM, Eastern Time.

Friday from 8:00 AM to 9:00 PM, and Saturday from 8:00 AM to 2:00 PM,Eastern Time.

Website: https://www.spservicing.com
Location: Pasadena, California
Members: 226
Latest Activity: Oct 24

Short Sale information for Select Portfolio Servicing

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Select Portfolio Servicing Short Sale Requirements

Short Sale - Overview Link to the website

Government Counseling / Resources for homeowners link to website

Have the borrower call Short Sale Department 1-888-818-6032. After SPS determines eligibility submit;

  • Letter documenting your current financial hardship.
  • A copy of the current listing agreement.
  • If there is an offer pending on the home, a copy of the purchase contract
  • The HUD-1 Settlement Statement signed by all parties.

fax, or email your documentation to:

  • Fax:
  • 801-270-7833
  • Mail:
  • Select Portfolio Servicing, Inc.
  • P.O. Box 65250
  • Salt Lake City, UT 84165-0250

ESCALATION INFORMATION FOR SELECT PORTFOLIO SERVICING

You may contact the Select Portfolio Servicing Consumer Ombudsman through the following channels:

By email at [email protected]
By phone at 866-662-0035
By fax at 801-293-3943

Discussion Forum

SPS 2nd mortgage

Started by ash lomont. Last reply by Tony Morales Oct 24. 7 Replies

Hello,I have a short sale that has an SPS 2nd mortgage. The 1st mortgage is with Mr. Cooper and is a Freddie Mac Loan. The 1st mortgage holder will give the 2nd mortgage holder $6000 per Freddie Mac…Continue

Tags: SPS, Mr., Cooper, mac, freddie

Select Portfolio is Stalling

Started by Kay VanKampen Sep 29. 0 Replies

I have worked a short sale for over a year with Select Portfolio Servicing.  I'm now on the 3rd offer.  This offer was presented in May, when I sent all the paperwork to the bank.  In July, I was…Continue

Tags: Short, Sales, Bank, Chase, Portfolio

Will Select Portfolio Servicing contribute to the 2nd lien

Started by Juan Reyes. Last reply by Tony Morales Jun 1. 2 Replies

I just initiated a SS with SPS and when I was on the phone with the rep I asked how much does SPS normally contribute to the 2nd lien holder in order for them to approve the short sale... She then…Continue

Loan got Transfered to SPS by Chase after getting short sale approval from 2nd lien holder..

Started by Rashida Furniturewalla. Last reply by Rashida Furniturewalla Aug 9, 2016. 2 Replies

The short sale I was working with CHASE got transferred to SPS on August 1st 2016. This property has two liens on it. I got an approval from the second lien holder which expires on August 29th. And…Continue

Tags: transfer, sale, short, CHASE, SPS

Comment Wall

Comment

You need to be a member of SPS Select Portfolio Servicing, inc to add comments!

Comment by Mark Yeates on January 28, 2013 at 6:16pm

Freddie, I think she is the one and only decision marker over loss mitigation. 

Comment by Freddie Castaneda on January 28, 2013 at 6:13pm

@Mark Thank you!  This is the same response I get everytime I call.  Part of this comment was posted back in Nov 2012 "They provided information about the file which basically is the same thing every time I call..."It's in review with the underwriter, they are extremely backed up."  Its get pretty redundant when I call every two days and I get the same comment.  Thanks once again.  Is she a manager??

Comment by Mark Yeates on January 28, 2013 at 5:40pm

Leslie Soria  [email protected]

Comment by Freddie Castaneda on January 28, 2013 at 12:45pm

Anybody have a good contact down there to get my file moving?  Contacted ombudsman and all they gave me was a Relations Manager who is like talking to their customer service.  I would like to see if someone has someone who can make some decisions.  

Comment by Kathleen Sheridan on November 30, 2012 at 3:23pm

Allen, You will make yourself crazy asking 'why?' SPS does have some docs online at their website. 

Comment by Allen Ginsberg on November 30, 2012 at 1:51pm

Why doesn't Select Service Portfolio has the short sale packets on line? Why do they insist in mailing the packets.. Why don't they have their short sale packets on line on either their web site or on Short Sale Superstar's web site like everyone else..?

Comment by Wendy Rulnick on November 26, 2012 at 12:35pm

Uilani - Thank you....

Comment by Uilani De Motta on November 26, 2012 at 12:06pm

I used the brokerage Third Party authorization for the short sale I am working on and they were fine with it. They provided information about the file which basically is the same thing every time I call..."It's in review with the underwriter, they are extremely backed up due to the Hurricane (this is the most recent update) and approvals are anywhere from 30-45 days longer from TODAY" 

Comment by Wendy Rulnick on November 26, 2012 at 11:57am

Steven - Thank you! I see that is HAFA program only... I cannot find regular forms...  it also seems that the authorization can only be obtained by the seller getting a log in...

Comment by Steven Angelil on November 26, 2012 at 11:49am
 

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