RoundPoint Mortgage

Roundpoint Mortgage Short Sales Information

Location: Cape Coral, Florida
Members: 39
Latest Activity: Jun 23, 2018

Short Sale Information for RoundPoint Mortgage Servicing

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Contact Information
Telephone# (877)426-8805
Fax# (877)776-1112
Email- [email protected]

RoundPoint Financial Group
5032 Parkway Plaza Blvd
Charlotte, NC 28217

1-877-426-8805 or e-mail us at:

[email protected]

3rd Party Authorization

Round Point Short Sale Package.pdf

What paperwork do I need to submit to be considered for a workout option?
To be considered for workout options, please submit the following:

  • A hardship letter explaining the situation that resulted in late or failed payments and any supporting documentation
  • A completed Borrower's Financial Information Form
  • Copies of payroll statements for the last 30 days
  • Proof of payment of most recent tax bill or current tax bill
  • Copy of Homeowners Insurance Declaration page and proof of premium payment
  • If self-employed, last two tax returns, and profit and loss statements

ESCALATION: [email protected]

Discussion Forum

Escalation Person for Roundpoint Mortagage

Started by Brenda Mullen. Last reply by Brenda Mullen Jun 15, 2015. 5 Replies

Does anyone know of a way to escalate something with Roundpoint Mortgage?  We have had an offer in that was supposedly approved for a couple of months now.  Each week I call with zero activity saying…Continue

Roundpoint Mortgage after foreclosure sale date

Started by Ashley Den Uyl Mar 7, 2014. 0 Replies

Property had a sheriff sale date in November so I have until May to complete the sale.I have just received an offer on the property for a price that I believe the bank will accept. It took a while so…Continue

Tags: department, dept, new, offer, REO

HELP PLEASE Contact info to real person at Roundpoint to provide demand for payoff

Started by Dianne Slutsky Sep 13, 2013. 0 Replies

I have been processing a short sale for a client with first lien holder at Roundpoint & sent authorization and complete package nearly two months ago.  There is a possibility that our offer may…Continue

Comment Wall


You need to be a member of RoundPoint Mortgage to add comments!

Comment by Short Sale Superstars LLC on August 15, 2016 at 10:48am

@diego Roundpoint has strict guidelines, just be prepared to cross your T's and dot your I's! Also ensure to provide updated proof of income and bank statements as they come in to prevent potential delays.

Comment by Diego Marin on August 15, 2016 at 10:41am

Has anyone worked a loan-mod with Roundpoint? I've just started into one for a family member... wondering if there's anything particular I should prepare for in this "steep climb".

Comment by Short Sale Superstars LLC on August 21, 2014 at 5:03am

Roundpoint is nitpicky with items. Ensure to always provide most recent paychecks stubs, bank statements, and even have page two of the tax returns signed. Be prepared for a lot of document collection and corrections being requested. For assistance. [email protected] 310-564-6389

Comment by Shauna Andrade on December 6, 2012 at 10:17am

We have Roundpoint as a second lien holder on a short sale.  They have absolutely been the hardest lender to work with.  They are requesting an extremely high payoff in order to release the lien and will not negotiate or budge at all.  We already have first lien approval, which we've extended as much as possible due to not having the second lien approval.  If this file does not close next week, it will be sold at auction.  Roundpoint is claiming that they are ok with that, they will just go buy the property themselves at auction- which is completely ridiculous!  Does anyone have any tips or experience in dealing with Roundpoint on this issue?

Comment by Keith Maahs on June 13, 2012 at 10:44am

I did find a RoundPoint Mortgage short sale package. It is at

If anyone is interested.

Keith Maahs

Loss Mitigation and Real Estate Sales in Minneapolis Minnesota

Comment by Mary Tyson on March 30, 2012 at 7:18am

Hello All,

  I have a seller who is with Roundpoint mortgage. We are selling short sale. The seller has contacted Roundpoint several times and requested a package to be sent to him. As of yet he has still not received the package required for short sale...can someone please send me a copy of this package. Also do you have the Fax# to send the authorization and a direct number for loss mitigation.  My email: [email protected]  Thank you!! 419-724-8556 if you need to call or my Fax# is 419-724-8557 if it is easier to fax information. Mary Tyson Key Realty

Comment by Jim Schneider on January 2, 2011 at 8:31pm

Glad to be part of the Round Point mortgage short sale group.

Jim Schneider

Bloomingdale, Illinois

Comment by Kynse L. Agles CDPE on October 12, 2010 at 6:56am
Roundpoint mortgage was one of the best short sale lenders/ servicing companies I have ever had the pleasure of working with. I look forward to working with them again soon! We went from offer to closing in 58 days. My seller received a full release of all deficiency judgement. Loan amount $263,314.83 Net to lender $42,159.55. Total loss to Roundpoint $221,115.28. FULL RELEASE!!!! Hip Hip Hooray!

Members (39)



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