We have a situation where we offered the full price for the house. Equator counteroffered based upon incorrect appraisal analysis which is totally flawed [incorrect square footage analysis], countering well in excess of any reasonable price. We countered based upon the market factors and the correct square footage analysis. Equator accepted our counter. Then 5 days later said it "made a mistake" and rejected out offer, after it accepted. Has anyone seen this before ? Equator's negotiator must be stupid or nuts because our counter was well at or slightly above market price.  

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How does the negotiator know what market value is? The negotiator has to go by the data that he/she has to determine value. They have to go by the appraisal or BPO. If you pointed out that the data is incorrect, then you need to get them to order a new appraisal or BPO. The alternative is to withdraw the offer, and then start over, you will get a new appraisal, new negotiator, new outcome.
Nancy. Equator is nothing more than a soft ware program to help lenders/servicers process short sales. They don't have negotiators nor can they make decisions about short sales.

When a short sale is entered into Equator the servicer (usually Bank of America) is looking at the deal and trying to negotiate a short sale that they feel the investor (Fannie Mae, Freddie Mac and others) AND the mortgage insurance company (MI) will accept. Once a short sale in equator is "accepted" it is then passed on to the next entity (investor and/or MI) for their approval. This entity may very well come back and continue to negotiate or even reject the deal that was already "accepted" by the servicer. So yes what you have experienced is actually quite normal.

Until an actual written approval letter or denial letter is issued the transaction is still being negotiated and the terms and conditions can change. Make sense?
I would think the SQ FT is the mixed up , The equator system has a chat line to make contact with the problem.
I have got quick turn around problems on it twice, haven't use it in a while,but last time it work for me.

I bet they got 2 different numbers in front of them on the vaule and the system kick it out. You need a person to help.
Where do you access the chat line?
Acceptance of their counter offer doesn't make it a fact. You can accept every counter offer they send but until you have that letter of acceptance in your hand you have nothing!

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