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Ocwen short sale information

This group is for information, tips and solutions for OCWEN short sales.

Members: 648
Latest Activity: Mar 18, 2022

Ocwen Short Sale Information

 

 

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Ocwen Short Sale Package.pdf

 

Fax for Third Party Authorization 1-407-737-6300

 

Fax for Short Sale package 407-737-6352 (updated August 2014)

email [email protected] 

 

Short Sale direct phone 877-596-8580

 

Customer Service 800-746-2936

If you need to get in touch with the home retention dept that number as listed on the paperwork is 877.596.8580.


The hard ship package should be faxed to the home retention dept at 407-737-6352

[email protected]   For short sale packages

The contact #: 800-746-2936 option 4 then option 9

If you can't locate the loan try Loss mitigation at 877-521-3698

FX for LOA: 866-501-1610 EM SS Pack to: [email protected]

 

FOR ESCALATION; Use sparingly......

[email protected]  this should be where you start.

2nd escalation is Michael Rapp at the following email address [email protected]. as of 9-11-14

AND.....Ocwen's Ombudsman is a consumer advocate, they'll work with you to get issues resolved. Give them a call, they are super to work with.  The first time I called them, they put me in touch with someone who got me an approval.  I would call and email them: [email protected]    Phone: 800-390-4656.
Ocwen Loan Servicing
P.O. Box 24737
West Palm Beach Florida 33416.
https://www.ocwencustomers.com/home.cfm

Ocwen Loan Servicing LLC - Servicing Transfer Information

Servicing Transfers to Ocwen
o Ocwen will honor all non-expired short sale approval letters issued by the prior servicer. An
approval letter reflecting the originally approved terms will be re-issued on Ocwen letterhead
when the loan is transferred .
o Short sales in process but not approved by the prior servicer will require an Ocwen short sale
package to initiate a new request .
o All Authorized Third Party information provided by the prior servicer will be uploaded as part
of the loan transfer process, so as to minimize disruption to the communication process.

Discussion Forum

Games that Ocwen plays

Started by Larry Sarlo. Last reply by HarryJohnson Mar 18, 2022. 18 Replies

first it was GMAC then serviced by Ocwen had to update the entire file, then ocwen took over the entire file and had to again update the entire file...  then borrower was not qualified for HAFA  then…Continue

Ocwen transferring all loans to PHH MOrtgage

Started by Jeffrey W Wolff. Last reply by Dean E Eshelman, CPA, CDPE, IRES Feb 7, 2019. 1 Reply

Just so everyone knows, Ocwen is in the process of transferring all their loans to PHH Mortgage, which I believe is a subsidiary to Ocwen.Major issues with this.JeffContinue

Will OCWEN approve shortsale on vacant home?

Started by Katie S.. Last reply by Katie S. Mar 22, 2018. 6 Replies

My basic question is, would OCWEN approve a short sale on a house that has been vacant for 9 years? It was a single family primary residence before the owners defaulted in 2007 and moved out in 2009.…Continue

OCWEN GIVING INVENTIVE PAYMENT TO TENANT

Started by Kathleen Sheridan. Last reply by Brett Goldsmith Sep 12, 2016. 2 Replies

We are doing a short sale on a tenant occupied duplex. One unit is vacant, the other is still occupied. Ocwen says to put $10,000 on the HUD as an incentive for the tenant.Does anyone have experience…Continue

Comment Wall

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Comment by Thom Colby CA Brkr 888-391-5245 on October 21, 2014 at 5:26am
Comment by Kevin - Greenville, SC on October 16, 2014 at 2:03am

let's tone it down folks. thanks.

Comment by Saurabh Singh on October 16, 2014 at 1:31am
Gibn Murk,

Why don't you ask them?
Comment by Saurabh Singh on October 15, 2014 at 7:57pm

That feature has been available since January 2013. Its not a trial program. They don't have many listings because agents don't want to sell through HUBZU.

Comment by Saurabh Singh on October 15, 2014 at 8:37am

Dear Gibn Murk,

Any property can be listed on HUBZU. here is can example of a 'non-delinquent' home listed on HUBZU :

http://www.hubzu.com/property/11163692011515025-824-Grandee-circle-...

Of course, as a former employee of Altisource I am aware of this and you are too!

Comment by Saurabh Singh on October 13, 2014 at 1:44pm

Ocwen's Chairman William Erbey decided to move part of his business empire to a tax haven, U.S. Virgin Islands, to evade taxes. While relocating to the tax haven, Erbey forced Ocwen to pay $6.4 million to buy his home located at 4701 Northside Dr, Atlanta, GA 30327.

Erbey had enough money to have held on to that property until a buyer emerged but he did not do so. He knew nobody will pay $6.4 million for that home.

More than two years and two price cuts later Ocwen are still trying to sell the home. For 26 months Ocwen's shareholders have been forced to pay for the mansion's maintenance, utility bills, taxes etc. The mansion is a symbol of the Ocwen Chairman's material excesses and flashy lifestyle.

Here's a link to the listing which is NOT being sold through HUBZU:

http://www.zillow.com/homedetails/4701-Northside-Dr-Atlanta-GA-3032...

Comment by Saurabh Singh on October 6, 2014 at 8:32am

Sure, you can.

Comment by Joanne Finochio on October 6, 2014 at 8:29am

OMG it is unbelieveable what is going on. These people and I use the term loosely should be jailed.  How can the goverment let this go on?  My sellers are 86 years old.  Can I use your information for a petition on change.org?

Comment by Saurabh Singh on October 6, 2014 at 8:08am

Dear Joanne,
The escalation mechanism at Ocwen and Altisource is designed to cover up and hide evidences of wrongdoing. Let me tell you something about the person behind the Ombudsman team, Robert Kaltenbach. When I joined Altisource, this person was Senior Manager at Ocwen. He was a robosignor. He signed on behalf of various corporations, in many cases without an appropriate POA and in all cases without verifying documents. He had received promotions and favors from William Erbey by wrongly testifying in courts on behalf of Ocwen, including a testimony where he lied in court suggesting he was threatened by an employee, Ron Davis. Ron Davis was developing moral concerns about the financial crimes he was having to engage in as an Ocwen employee. He resigned and offered to help Ocwen's victims. Robert Kaltenbach fired Ron Davis' daughter, who was also employed at Ocwen, in retaliation.
To further recognize of Robert Kaltenbach's exceptionally inhuman qualities he was made responsible for the Ombudsman team. His job was to eliminate evidences of wrongdoing.

Let me also tell you what happens when you escalate with Altisource. They employ a mechanism using which they skillfully keep assets out of their 'inventory' which means people who need to work on those files are not aware of it. When a realtor realized that no one was working on her Hubzu short sale, she wrote to the Altisource rep copying various managers including Director-Asset Resolution Gregg Grant and President-Mortgage Services Joseph Davila. The Altisource rep responded immediately suggesting that she had just been assigned the file and will mark it urgent. Within minutes the Altisource rep received a call from Director-Asset Resolution Gregg Grant who threatened to fire her. What the Altisource rep did not know was that people like Gregg Grant carefully supervise a mechanism that unlawfully exploits homeowners and pretty much everybody else other than William Erbey owned enterprises. Terrified and distressed the Altisource rep had to resign.

Altisource and Ocwen act with malicious intent towards employees who do not help exploit homeowners. They don't just part with employees. They 'terminate' their employment in a manner that they cannot find jobs elsewhere.

Employees are well aware of such practices and are scared to act. What help do you expect from them? I am hoping the regulators take William Erbey to court quickly so we can produce loads of evidence to make sure Erbey, Faris and Shepro are sentenced to prison for life. So many people's faith in natural justice will be restored.

In the meanwhile I suggest you call CFPB at the number I provided. If the CFPB don't help you, please let me know.

Comment by Joanne Finochio on October 6, 2014 at 5:54am

I cant believe this I am getting no where now I am being told I received a short sale denial because the loan had reached maturity.  Michael Rapp did  rectify that however because there are no notes on the file they will not issue an approval letter because the file reached Maturity!  I have been calling everyday  only to get the run around.  This file is 2 years old!  I emailed Mr. Rapp for help.  Ocwen is not telling me they cant do anything the don't know who Michael Rapp is and I need to call him!

 

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