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Ocwen short sale information
This group is for information, tips and solutions for OCWEN short sales.
Members: 648
Latest Activity: Mar 18, 2022
Ocwen Short Sale Information
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Fax for Third Party Authorization 1-407-737-6300
Fax for Short Sale package 407-737-6352 (updated August 2014)
email [email protected]
Short Sale direct phone 877-596-8580
Customer Service 800-746-2936
If you need to get in touch with the home retention dept that number as listed on the paperwork is 877.596.8580.
The hard ship package should be faxed to the home retention dept at 407-737-6352
[email protected] For short sale packages
The contact #: 800-746-2936 option 4 then option 9
If you can't locate the loan try Loss mitigation at 877-521-3698
FX for LOA: 866-501-1610 EM SS Pack to: [email protected]
FOR ESCALATION; Use sparingly......
[email protected] this should be where you start.
2nd escalation is Michael Rapp at the following email address [email protected]. as of 9-11-14
AND.....Ocwen's Ombudsman is a consumer advocate, they'll work with you to get issues resolved. Give them a call, they are super to work with. The first time I called them, they put me in touch with someone who got me an approval. I would call and email them: [email protected] Phone: 800-390-4656.
Ocwen Loan Servicing
P.O. Box 24737
West Palm Beach Florida 33416.
https://www.ocwencustomers.com/home.cfm
Ocwen Loan Servicing LLC - Servicing Transfer Information
Servicing Transfers to Ocwen
o Ocwen will honor all non-expired short sale approval letters issued by the prior servicer. An
approval letter reflecting the originally approved terms will be re-issued on Ocwen letterhead
when the loan is transferred .
o Short sales in process but not approved by the prior servicer will require an Ocwen short sale
package to initiate a new request .
o All Authorized Third Party information provided by the prior servicer will be uploaded as part
of the loan transfer process, so as to minimize disruption to the communication process.
Discussion Forum
Games that Ocwen plays
Started by Larry Sarlo. Last reply by HarryJohnson Mar 18, 2022. 18 Replies 0 Likes
first it was GMAC then serviced by Ocwen had to update the entire file, then ocwen took over the entire file and had to again update the entire file... then borrower was not qualified for HAFA then…Continue
Ocwen transferring all loans to PHH MOrtgage
Started by Jeffrey W Wolff. Last reply by Dean E Eshelman, CPA, CDPE, IRES Feb 7, 2019. 1 Reply 0 Likes
Just so everyone knows, Ocwen is in the process of transferring all their loans to PHH Mortgage, which I believe is a subsidiary to Ocwen.Major issues with this.JeffContinue
Will OCWEN approve shortsale on vacant home?
Started by Katie S.. Last reply by Katie S. Mar 22, 2018. 6 Replies 0 Likes
My basic question is, would OCWEN approve a short sale on a house that has been vacant for 9 years? It was a single family primary residence before the owners defaulted in 2007 and moved out in 2009.…Continue
OCWEN GIVING INVENTIVE PAYMENT TO TENANT
Started by Kathleen Sheridan. Last reply by Short Sale Superstars LLC Sep 12, 2016. 2 Replies 1 Like
We are doing a short sale on a tenant occupied duplex. One unit is vacant, the other is still occupied. Ocwen says to put $10,000 on the HUD as an incentive for the tenant.Does anyone have experience…Continue
Comment Wall
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Comment by David A. Roebuck on February 7, 2010 at 4:46am
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Kent,
Would it be for a short sale that started in April or started months ago and actually closes in April?
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Comment by Kent Dills on February 7, 2010 at 4:10am
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I also read that somewhere David. I think it's in the new HAFA guidelines for the program that is voluntary and starts in April 2010.
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Isn't there a law with the new Obama administration that banks CANNOT go after deficiencies for primary residence short sales ~ I am sure I read this some where but can't seem to remember where ~ Anyone else remember this?
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Comment by Bryant Tutas on February 7, 2010 at 2:09am
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David, Just be sure to always have your sellers seek legal advice. In my opinion lenders will be aggressively going after deficiency judgments in the near future.
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Comment by David Dee on February 6, 2010 at 9:41pm
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Kent, good to know that there is an unlikely chance of them pursuing the deficiency. This is what concerns many sellers once the s/s approval is reached.
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Comment by Wendy Rulnick on February 5, 2010 at 6:33am
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Using the OCWEN docs, thank you!
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I didn't actually fill it in because I was representing an investor on my deal and he didn't care if OCWEN tried to come after him or not. He just wanted the short done and knew he was minimizing any potential future deficiency vs. full-out post foreclosure deficiency which ALWAYS is bigger than pre-foreclosure liquidation.
Regardless, one of our short sale colleagues recently shared with me that she's done over 60 shorts in the past 5 and 1/2 years (you know who you are!) and has never had a client pursued for deficiency either by collections or by civil suit. They just don't waste their time!!
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Kent, that's what I thought. Tks!
Rob, if that is the case, I wonder why they left a BLANK preceeding the verbage. What if we write in ZERO and then cross off the verbage that is underlined. Wonder if that would suffice....
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Comment by Rob McGarry on January 20, 2010 at 2:50pm
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I was told that if there is ANY writing on that form, it will not be accepted. And specifically, writing $0 was mentioned by the Ocwen rep.
Kent - Did you actually do it that way?
Even so, the last paragraph of the letter clearly states that they still get to come after the borrower!
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Just like one I got David and the answer to your question is - yes! Just fill in zero ($0) in the blank leaving no space for later fill-ins!
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