Replies to This Discussion

Permalink Reply by James Lee on January 6, 2011 at 10:18am

Thank you for your excellent advice. One question though, is the girl you are working within IBM customer service? Or was she your actual work out officer? I am always kind to the customer service representatives, but in the end, they still always transfer me to the liquidations department. Thanks for your input!

Permalink Reply by The Negotiator on January 6, 2011 at 10:20am

No, she is one of the people who submits offers to the investors for approvals. She is a high level negotiator.

James Lee said:

Thank you for your excellent advice. One question though, is the girl you are working within IBM customer service? Or was she your actual work out officer? I am always kind to the customer service representatives, but in the end, they still always transfer me to the liquidations department. Thanks for your input!

Permalink Reply by James Lee on January 6, 2011 at 10:22am

Thanks, your information is much appreciated!

The Negotiator said:

No, she is one of the people who submits offers to the investors for approvals. She is a high level negotiator.

James Lee said:

Thank you for your excellent advice. One question though, is the girl you are working within IBM customer service? Or was she your actual work out officer? I am always kind to the customer service representatives, but in the end, they still always transfer me to the liquidations department. Thanks for your input!

Permalink Reply by Wendy Rulnick on January 6, 2011 at 11:06am

Ben - I totally agree. It is also refreshing to hear a sweet, real human on the other end of the phone!

Permalink Reply by JEAN GATCHALIAN on January 12, 2011 at 10:09am

Would your girl be able to help this one:   offer received today, 1/12,  sale date of the 18th?  I talked with one rep, and she said she should have had the offer 30 days prior the sale date.  Is this true?

Permalink Reply by The Negotiator on January 12, 2011 at 10:26am

I sent my girl a message. I will let you know when I know.

 

Note: Let this be a gentle reminder for every agent doing short sales. When first contacting a lender about a short sale, (asking questions i.e. phone numbers, fax numbers, auction date)  make sure you ask these questions about time to postpone auctions! If you knew 3 months ago that a lender needed 30 days to work an offer, then you would have the knowledge to lower your listing the first 2 months until you got an offer leaving at least 30 days for the lender. (auction dates vary once they go to summary judgment)

 

JEAN GATCHALIAN said:

Would your girl be able to help this one:   offer received today, 1/12,  sale date of the 18th?  I talked with one rep, and she said she should have had the offer 30 days prior the sale date.  Is this true?

Permalink Reply by The Negotiator on January 12, 2011 at 5:15pm

Here is what she said:

 

"I would need to have reviewed, had the deal approved with approval letter pending docs out to postpone and would need to submit five days prior to sale date."

 

JEAN GATCHALIAN said:

Would your girl be able to help this one:   offer received today, 1/12,  sale date of the 18th?  I talked with one rep, and she said she should have had the offer 30 days prior the sale date.  Is this true?

Permalink Reply by Paul Francis - Vegas Short Sales on January 17, 2011 at 4:47pm

Being Nice is Always Great Advice!

 

 

Permalink Reply by Andrea Wagner on February 2, 2011 at 7:05am

Hi There...

I am in short sale hell with LBPS. Can you please ask your contact what to do about not getting an offer to the investor? I have an offer for 175k and when I call in they keep telling me we need an offer of at least 200k.  The buyer originally started at 155k so he has come up 20k.  I just was told from another CS rep that they don't understand why they want an offer higher than the BPO value??? I am just left scratching my head.  $175k is top dollar the home will not appraise for 200k what do I do to ensure the investor has been shown that the buyer has come up in price?  Should I call Fannie Mae directly?  I did heed your advice and have been nice and sweet to them but I am just so frustrated!!

Any help is so appreicated!

Andi

Permalink Reply by Barb Van Stensel on February 11, 2011 at 10:46am

Any help with a contract we have had on the table since July that got transferred over to LBPS and then lady on west cost for them (HAFA) said the foreclosure sale was stopped and we went and got acquired back by Citi!  Buyer is still on the table.  We are going to court next week to refute.  Any help?  Email me please at [email protected]

 

 

Permalink Reply by Suzanne Lewis on February 24, 2011 at 10:03am

Hey thanks for the great info. I am at the point in this Short Sale were I need a high level negotiator.  I am getitng conflicting information and we have a closing on the end of March.  Please email me @ [email protected].  I will be awaiting your response.  Thanks so much! : )

James Lee said:

Thanks, your information is much appreciated!

The Negotiator said:

No, she is one of the people who submits offers to the investors for approvals. She is a high level negotiator.

James Lee said:

Thank you for your excellent advice. One question though, is the girl you are working within IBM customer service? Or was she your actual work out officer? I am always kind to the customer service representatives, but in the end, they still always transfer me to the liquidations department. Thanks for your input!