ING Direct Orange Mortgage

Information

ING Direct Orange Mortgage

ING is an online bank. This group is to provide helpful information for dealing with them.

Members: 89
Latest Activity: Feb 23, 2017

Contact Info and Guidelines

1 South Orange Street, Wilmington, DE 19801

By Phone

New Customers: 1-800-464-3473 (8 AM – 8 PM, 7 days a week)

Existing Customers: 1-888-464-0727 (8 AM – 8 PM, 7 days a week)

Access your account 24/7 through our Interactive Phone Service: 1-888-464-7868


[email protected]
http://ingdirect.com

ING Short Sale Guidelines.pdf

Discussion Forum

Approval timeframe for ING?

Started by Tricia La Motte. Last reply by Jonathan Katz Sep 12, 2012. 14 Replies

ING Demands Using their Title/Escrow-Advice Please

Started by James L. Bilotta. Last reply by VIVIAN Q. LE Jul 31, 2012. 15 Replies

Comment Wall

Comment

You need to be a member of ING Direct Orange Mortgage to add comments!

Comment by Joseph G. Altman on November 12, 2010 at 2:04am
I am happy to join the group.
Joe
Comment by Suzanne Watts on November 11, 2010 at 5:24am
Have any of you heard of ING paying a max commission of $35,000. I have a listing for $1.2million and I do not want to advertise 2.5% in the MLS as that would only leave me $5,000!!! Is there anyone out there who has ran into this problem?
Comment by Michelle A. Johnson on September 22, 2010 at 5:29am
That's great to know Karyl, thanks! That's exactly where I am with them now... BUT they also don't want to pay for title insurance either! Has anyone been successful getting them to cover that cost or is that standard with ING?
Comment by [email protected] on July 29, 2010 at 6:04am
Meant to say, ING wonders why people STRIP houses before they leave...
Comment by [email protected] on July 29, 2010 at 6:03am
Have found ING to constantly change the rules. First, they'll give a price range and agree to an amount for the 2nd lien holder and then later, they switch what they'll take. My advice given how often they switch is to plan for them to change. Submit a different HUD to the 2nd showing a lot less to the 2nd because in the end ING probably won't pay what it promised ot the 2nd. They also want realtors to reduce their commissions. ING refused to participate in HAFA / HAMP because it was too "onerous." Right, they didn't participate because it would require service guidelines...guaranteed amount to the 2nd bank and a 6 % commission to Realtors. ING treats people so badly then wonders why people stop houses before they leave...hmmm.
Comment by Karyl Moore on July 6, 2010 at 7:48am
The only thing I can contribute is I currently have one with ING. The negotiator INSISTED the Sellers had to sign a note and I told him they couldn't afford it. (The amount he asked for coincidentally was what they had in their savings, which was for their son's college). After telling him 'no' for the 2nd time, I didn't call him again. Then he called me a couple of weeks later and when I told him 'no' again, he said, 'OK, I'll see what I can do.' Then 3 weeks later he said it was approved -- and by that time, of course, the Buyer had walked. Now we have another offer, $5000 less, so we'll see what happens. So . . . just keep saying no.
Comment by Melanie Bickley on July 6, 2010 at 7:39am
Currently working with ING. Published Short Sale Guidelines above look pretty much like the ones we recieved, and as soon as we started to get offers our negotiator started changing the terms. '3% closing costs for buyer'.. no on this offer let's make it 2%.. conventional offer we won't pay closing costs. '1% escrow/closing on seller side'....we won't allow these normal seller costs to be paid by the seller.
This has become a game for the negotiator every time a buyer meets terms, the move the target. Anyone have a strategy?
Comment by Ed Romero on April 7, 2010 at 10:34am
Kris-

How is your deal with ING going? They currently hold the first on one of my deals. The 2nd was negotiated and agreed to by ING and was told a 48hr. turn around for approval, but nothing has happned in the past 10 days, except for the negotiator e-mailing to lower the commission to 5% and then 5 days later telling me they do not pay title insurance. Have you had this experience? Not sure why she is countering me a little at a time.
Comment by Kris Lindahl on January 25, 2010 at 4:22pm
I have an ING one with a 1st at 100k, 2nd at 60k, and a US bank 3rd at 15k. How is ING to work with? Any recommendations on how to move forward?
 

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