It's been 8+ weeks since submitting the package;  the tsd is scheduled for  2 weeks;  3 negotiators have been assigned, and to date, none have communicated.  Not once!  What I do know has been communicated through the 'phone team'.  According to them , this one is assigned to the 'high loss dept.'. 

Can any of you share tips for success and better yet, a manager level contact?   Thanks so much. 

Linda Liner

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