The Hongkong and Shanghai Banking Corporation Limited

Members: 197
Latest Activity: Apr 2, 2018

HSBC Short Sale Information


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Link for Short Sale Package info

***NOTE: a number of our members state HSBC will only pay ***5%***. If anyone has information to the contrary, contact group founders.

Loan Mod Dept.
Tel. 877-415-4327

BK Dept
866.824.0824, ext 46372 (closes 4p Eastern, Florida)

Short Sale Dept  (4pm, central time)
800.348.4712, opt 2

Fax: 888.629.8590

Fax Authorization:  866-860-8826 (generic authorization acceptable)

Special Number for accounts that were sent to outside agencies, call 1-800-756-1604 then press option 2 for agency accounts

HSBC only requires preliminary HUD, contract and either Letter of Authorization or Listing Agreement to begin the short sale process.

Discussion Forum


Started by Terri Wise Jul 13, 2016. 0 Replies

I have a short sale that we were just waiting for an approval extension that was sold to Caliber. The extension was already approved. Does this mean that we have to start all over? It has been a week…Continue

HSBC commissions

Started by Deb Orth May 28, 2016. 0 Replies

What commission, if any, will HSBC pay to buyer's agent who is also the buyer through his LLC?Continue

HSBC - Need a higher level contact ASAP

Started by Liz Harris, MBA. Last reply by Mike Aubele Apr 21, 2014. 3 Replies

Would anyone happen to have a contact at HSBC?  Home needs $40k in work but the BPO came in at full price... foreclosure date is approaching rapidly.Continue

HSBC is 2nd Lien and wants astronomical payoff

Started by Juan Reyes. Last reply by TOP END Properties Mar 13, 2014. 2 Replies

Does anyone have an escalation contact at HSBC.I have a deal where the 1st lien has approved the short sale and is giving HSBC $1,500. The balance owed to HSBC is $38K and the person I spoke to…Continue

Comment Wall


You need to be a member of HSBC to add comments!

Comment by Keji Ogunleye on February 23, 2015 at 5:49am

Does HSBC participate in HAFA?

Comment by Tonya Coleman on May 7, 2014 at 12:28pm

Does anyone have a recent short sale approval?  I want to show my client the language on the letter.

Comment by Dawn Noak on October 17, 2013 at 2:36pm
I closed two short sales this year with HSBC. I was the listing agent on both, and not the selling agent on either. HSBC was the first on both. We received a 6% commission on both.
Comment by TOP END Properties on May 15, 2013 at 4:45pm

Yes 5% if there is a different office representing the buyer.  But the Short Sale is so easy I wouldn't sweat it (2-3 week approval with no financials).

Comment by Sheila Vardakis on February 1, 2013 at 2:23am

be sure to find out if the loan is fannie or if isn't then there is nothing you can do. 

Comment by Dean E Eshelman, CPA, CDPE, IRES on December 9, 2012 at 4:41pm
Client is in Chapter 13 BK in Missouri. Says $ xx,xxx of deferrals are included in BK. HSBC will not talk to client because of BK. Asked client for paperwork on loan modification and he has none. Clients recollection is everything was done over the phone. Called HSBC and they say loan has a "hardship" modification and nothing further is available, but client is welcome to apply again. Checked the County records and no modification is recorded. Does anyone have the address for a Qualified Written Request (QWR). Any other suggestions?
Comment by Guerry Clegg on August 17, 2012 at 10:04am

Georgia Beneficial, a subsidiary of HSBC, filed a $15k judgment against my seller, which of course attached a lien to the house that we're trying to short sale (non-HAFA). BoA insists they will not pay to get junior liens released. Because I have the buyer and seller, I agreed to have the commission cut to allow a $1,500 payment to HSBC for a lien release. HSBC's "final answer" through their collection attorney is they will not accept less than $10k. Any suggestions?

Comment by Brigitte Mueller on July 23, 2012 at 6:33am

Has anyone successfully gotten HSBC to revise their approval letter to include "HSBC will waive their rights to pursue future deficiency judgements"?

This is not included in my 2nd lien letter and the first is Select Portoflio Servicing thru a HAFA and requires lien holders to state they are waiving deficiency language.

Anyone have success with this?

Comment by Jeffrey Burnham on July 10, 2012 at 4:14am

The phone number shown here is incorrect. Does anyone have a CORRECT phone number? My Seller was sold to HSBC... for the last 3 weeks the "auto-tons" in the recovery dept. say it's "coming from another dept.". (But they won't say what dept. that is when pressed!) I can get to NOBODY that either knows or cares at HSBC.

Can anyone help with a number to an executive area to light a fire? (Too bad these idiots don't get paid on commission like we do!) Thanks for any help.

Comment by Jean Costanzo on April 28, 2012 at 3:16am

I have short sale approval on a HSBC 1st and 2nd good until may 24th  We just received notice that they are selling both loans to First Niagra on may 18th  The buyers are using Wells Fargo and will not be  closed by then   Any suggestions ?  

Thanks so much 


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