What type of Loan?
Here is a resource that may help:
https://www.hmpadmin.com//portal/programs/foreclosure_alternatives....
There are at least 3 different HAFA's - freddie, fannie, non-gov't. They have their own rules. You need to know about your investor's own rules. I have had 3 extensions on 1 HAFA at BofA and a couple on another. The servicer seems to have a lot of discretion here.
What was the resolution on this? I have a Chase HAFA too and even though it is still within the 120 marketing period of the RASS, they won't extend the closing...
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