Ditech ( Formerly Green Tree )


Ditech ( Formerly Green Tree )

All about Green Tree short sales.

Members: 465
Latest Activity: Oct 27

Green Tree Short Sale Information



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Website: https://www.ditech.com/

Ditech Short Sale Package

Loss Mitigation - 855-395-8566

Recovery Dept.    800-643-0202

Direct SS FAX for Authorizations and packages.Fax is 877-612-2422


Short Sale Fax 1-877-612-2422 or 1-866-870-9919.

Alternate Fax 1-877-612-2422

Alternate Number 1-800-474-3918 - Short Sales

[email protected]

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[email protected]

ESCALATION: CORPORATE COMPLIANCE DEPT.  The office number is 800-839-9188 and the fax number is 866-210-6192. 

Discussion Forum

seller incentive with 2nd?

Started by Luther Fisher. Last reply by Luther Fisher Feb 21, 2019. 2 Replies

I've got a situation where it appears we will have to do a short sale. 1st is with PNC and 2nd is with ditech. The ditech 2nd would have to take the discount. Would there still be any incentive…Continue

Ditech SS apprival letter gives 7 days to close

Started by Jackie Gonzalez. Last reply by Ben Benita Jun 16, 2017. 3 Replies

This is the 2nd time the seller's agent gave a ss approval letter with a 7-day approval to close. Need at least 2 weeks to close. Bank has list of work that needs to be done and title company wont…Continue

FNMA/Ditech counter offer too high

Started by Jackie Gonzalez. Last reply by London Cox Aug 29, 2016. 4 Replies

The present buyer is backing out due to too high counter offer. The house was listed at $181k and is now at $134,500 after 5 months on the market and no offers. Needs extensive work due to deferred…Continue

Short sale after the association foreclosed on the property.

Started by Russ Trinidad. Last reply by Russ Trinidad Jun 5, 2015. 3 Replies

Does anyone know if this is possible? The property is a townhouse in Hawaii. The association foreclosed on nonpayment of maintenance fees. It’s a fannie mae owned loan and serviced by green tree.…Continue

Comment Wall


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Comment by Luther Fisher on August 2, 2016 at 10:07am

Update on my short sale case: So we were declined again. This time they said that the borrower's income is too high to justify a short sale.

Comment by Brett Goldsmith on July 27, 2016 at 8:16am

@luther speak to a manager and escalate to Fannie Mae if it i s FNMA backed through homepath.

Comment by Luther Fisher on July 26, 2016 at 6:13pm

Sent in the offer the first time and other reps said it was declined because house was vacant. Asked about variance and probably left 3 voicemails, rep still won't call back. Resubmitted offer with variance request and offer was declined this time saying it has not been on market long enough -- again, I find this out from other reps looking at notes on account, I've called again and left 2 messages, still no response. 1st buyer has backed out but we have another offer now and I'm not sure what I should do because the loan rep is not responding. 

Comment by Brett Goldsmith on July 14, 2016 at 7:40pm

It depends on how long the property has been vacant for and also the reason they moved as seen in the guideline below from Allan. A variance may need to be submitted and approved to allow the borrower into the Pre Foreclosure Sale Program.

[email protected]



Comment by Allan Robinson on July 14, 2016 at 4:24pm

At this point, I send the negotiator the following verbiage from ML 08-43:

  • Are owner-occupants of a one-to-four unit single-family dwelling with a FHA-insured mortgage under Title II of the National Housing Act.  Mortgagees are authorized to grant reasonable exceptions to non-occupant borrowers when it can be demonstrated that the need to vacate was related to the cause of default (e.g., job loss, transfer, divorce, death), and the subject property was not purchased as a rental or used as a rental for more than 18 months prior to the mortgagor’s acceptance into the PFS Program;

I also send them the ML 14-15 and i ask the negotiator "if hud doesn't allow vacant properties, why do they eligibility requirements for non-owner occupants?'

If that doesn't work, i go to the negotiator's supervisor and if that doesn't work, i open a ticket with the national servicing center.  If the HUD advocate finds cause, they will call Greentree and let them see the error of their ways.  

Good luck.

Comment by Luther Fisher on July 14, 2016 at 4:16pm

divorce situation. husband left, wife could not afford to keep it and moved to cheaper rent. 

Comment by Allan Robinson on July 14, 2016 at 4:13pm

whats the homeowners hardship???

Comment by Luther Fisher on July 14, 2016 at 4:12pm

should I escalate?

Comment by Luther Fisher on July 14, 2016 at 4:12pm

it's been vacant since early June. 

Comment by Allan Robinson on July 14, 2016 at 4:11pm

BTW, I have never had a lender decline a file for being vacant.  I do them all the time.


Members (465)



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