Working with all divisions of Chase. Share tips, stories, reference info!

This group is for information, tips and solutions for Chase short sales.

Members: 1166
Latest Activity: Oct 27, 2022

Chase Short Sale Information

 Click The Button Now To Hire A Short Sale       Superstar To Support You.




Call 1-866-233-5320
Call 1-877-838-1882
Call 1-888-369-2301
Call 1-866-222-5920

Fax Short Sale or 866-220-4130 **** NEW FAX March 2014 866-282-5682


Letter of Authorization fax(904) 462-1925 **** NEW FAX March 2014 866-282-5682


New Number for Chase Executive Office Resolution- 888-310-7995

888-310-7995 (Executive office for Chase)


Call 1-800-848-9136 Chase Foreclosure Department
Hint: If you need the direct Number for your Loss Mitigator (Prime Loans Only), just use their extension as the last 5 digits of the number below:

Phone Direct: 858-60x-xxxx

-this>> Phone 888-369-2301 x12345
-becomes>> 858-601-2345

Chase Prime and with Chase Equity(2nd).  Try these numbers for Chase Equity.

Short Sale Equity 1-866-233-5320



866-316-9218 loss mitigation longer hours and weekend hours
Email format [email protected]

Number to fax HELOC packages to is (614) 422-7171.
Our Commitment to Treating Customers Fairly:
If you feel you were not properly evaluated for foreclosure prevention alternatives or inappropriately denied a foreclosure prevention alternative, or you are concerned about fraudulent servicing practices, or other actions you believe may be a violation of delinquency management or default prevention guidelines, including a violation of policy time frames, please call 1-866-209-1720. We will use best efforts to acknowledge receipt of your complaint within three business days following receipt via phone, e-mail, fax or mail and will strive to provide a resolution within 30 days. We will communicate the proposed resolution to you in writing and next steps, if applicable.


Mail packages to Chase 3415 Vision Drive, Columbus OH 43219

Listing and selling agents must sign under their typed names in the purchase contract.

WAMU (Now CHASE) missing document Fax 206-494-4666

Walk Department (before charge-offs) 866-346-6132

 Recovery Department (more than 120 days past due, charged off) 877-836-3040

Chase Short Sale Forms

**On the package IRS FORM 4506T - Check boxes 6A and 6C and on blank line 6 write "1040"

Discussion Forum

Comment Wall


You need to be a member of Chase to add comments!

Comment by Jessica Eisenhauer on December 15, 2014 at 3:47pm

I have closed many short sales but have never heard of "listing protection review" today Chase told me that part of the review process was "listing protection review" and that he had requested it but that can't give me a timeframe for when it will be completed.  Does anyone know what this means?

Comment by Short Sale Superstars LLC on December 3, 2014 at 10:15am

@elaine For a VA Short sale with chase it likely will just be ran through equator. Feel free to call me with any questions at 310-564-6389 or email me at [email protected]

Comment by Elaine Soto on December 3, 2014 at 9:56am

Hello Group - Does anyone have any contact information for Chase Military Short Sales?

Thank you,


Comment by Marcia Vollmer on November 5, 2014 at 5:56am

Thanks everyone!

Comment by Tony Morales on November 5, 2014 at 5:55am

OMG  Marcia  that's exactly the game  Telling the sellers they are getting a great deal.. oh but you only if you pay a ss negotiator.  Tell listing agent to pay it or you will report them to your state agency for ethics violation. Watch how fast they agree to it

Comment by Thom Colby CA Brkr 888-391-5245 on November 5, 2014 at 5:54am

Whomever procured the attorney, needs to pay the bill.  I suspect this is now a "Catch-22".  Seller or Listing Agent procured the attorney (I don't know why the Listing Agent couldn't have negotiated the short sale and not hired an attorney to do it); Sounds like Buyer is financing 100% and has no money to bring to closing; Chase will allow closing costs but won't allow "their money" to go to a negotiator or attorney as a negotiator.

If the Seller hired the attorney, they need to pay the bill just as if they hired an attorney to file BK, defend them in a lawsuit or any other legal matter.

Where did this attorney come from? Was it a recommendation of the Listing Agent?  Did the Sellers find the attorney on their own?  Did the Buyer talk to their 100% financing Mortgage Lender about Negotiator Costs at the onset?  Did their Mortgage Lender agree to allow these costs to be included in their mortgage?  What was the contingency if Chase didn't allow any seller paid closing costs?

Comment by Tony Morales on November 5, 2014 at 5:50am

Let the listing agent know that approval of a short sale is based on the short sale lenders/investors guidelines.  Unless you have it in writing there is not much you can do.  And that banks are now under more auditing practices and can be heavily fined.

Another question  who are you and the listing agent working for..your clients or a negotiator?

Comment by Marcia Vollmer on November 5, 2014 at 5:50am

title company trying to close this

Comment by Marcia Vollmer on November 5, 2014 at 5:49am

buyers knew they had to pay so "agree" I can see your point on BUT buyers are also getting a steal on this property as once it is fixed up the value is going to increase substantially 

It would be nice to pay this off the HUD but buyers lender will not allow this - and I agree things in the purchase agreement can't be paid outside of HUD

There is a legal contract in place and in the purchase agreement so a closing can not happen  -Title can't just close and not pay this contract

Comment by Jeff Payne on November 5, 2014 at 5:47am

Are you the buyer agent or listing agent?


Members (1166)



© 2024   Created by Short Sale Superstars LLC.   Powered by

Badges  |  Report an Issue  |  Terms of Service

********************************** like buttons ************************