Carrington Mortgage Services

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Carrington Mortgage Services

CMS (servicer) short sales.

Members: 102
Latest Activity: Jun 2, 2020

Carrington Mortgage Services, LLC (CMS) Contact Information

CMS is a servicer of mortgages. Their Home Retention Department handles short sales. The short sale department is in California.

Home Retention Department Phone: 800-790-9502
Home Retention Department Fax: 866-251-4563
E-mail: [email protected]

Note: Every time you call they will tell you not to call back for a week or more. This is their standard customer service script.

They just closed their short sale department (7/09) in a second location and sent all of their files that were already in process, no matter how close they were to a decision, to their California location. The files have been assigned to new negotiators. Negotiators there are still wading through piles and piles of boxes as of then end of July.



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Comment by Wendy Rulnick on July 28, 2009 at 2:58am
Cool new group, Stephanie!
 

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