Bank of America Short Sales


Bank of America Short Sales

This group is for information, tips and solutions for Bank of America Short Sales.



Members: 1978
Latest Activity: Oct 27, 2022

Bank of America Short Sale Information

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Short Sales 1-800-669-6650

Short Sale Fax 1-866-808-5050

Home Retention Department 1-800-669-0102 call to open VA or FHA/HUD short sales

Letter of Authorization Fax 888-491-4947 or 805-520-5019

***Need Help? Try TWITTER HELP****:


For TWITTER Do not place LN# or borrower name in the message. Just a brief: 'Need help with a HAFA short sale" will suffice. Make sure to mention short sale. Also, each file should to be a separate tweet. If you have issues with 4 files then send 4 tweets. They will respond very quickly.


HELOC Short Sale Department: email for LOA and Short Sale Packages:  [email protected]


EMAIL Moderator with new contact info or corrections to this group.

Discussion Forum

Investors not pushing off auction date

Started by Albert E. Manalo. Last reply by James Franko Oct 8, 2021. 11 Replies

Short Sale while home is in Probate

Started by Chris Zubrycki. Last reply by Brett Goldsmith Jun 19, 2018. 4 Replies


Started by RVT REI LLC. Last reply by RVT REI LLC May 21, 2018. 2 Replies

Short sale package

Started by Izabella Lipetski. Last reply by Izabella Lipetski Mar 11, 2017. 2 Replies

Where are the short sale forms now?

Started by Elva Branson-Lee. Last reply by Chris McGee Feb 10, 2017. 8 Replies

Pay off 1st in full and short 2nd and 3rd?

Started by Erinn Frisbie. Last reply by ElizabethWeintraub00697006LyonRE Jan 23, 2017. 4 Replies

B of A reducing Escrow/Settlement Fee..Again

Started by Tony Morales. Last reply by Tony Morales Sep 9, 2016. 6 Replies

Upload Trustee Release?

Started by Robert Martin. Last reply by Robert Martin Jun 2, 2016. 2 Replies

Two Separate Files BOA never receives any documents

Started by Lisa Jackson. Last reply by Julie Lyons May 2, 2016. 3 Replies

Comment Wall


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Comment by Lori Young on June 15, 2015 at 3:29am

Anyone have any recent experience with the lien release for Extinguishment?  I need a senior manager contact or email for an issue.  Thank you my email is [email protected] I appreciate the contact in confidence.  

Comment by Wendy Rulnick on March 18, 2015 at 9:24am

That is happening with me, too, Elizabeth. They are all getting service released, or part of them if there are two liens. It's a real pain, especially when they tell you the new service will pick right up and use the existing documents. Right.

Comment by ElizabethWeintraub00697006LyonRE on March 18, 2015 at 9:13am

Thanks for that update, Wendy. I wonder if BofA is laying everybody off in the SS dept because soon as a SS is about to be approved, either the loan is sold or the servicing is transferred. I haven't seen a BoA approval letter for a long time. We were also on the verge of approval with FHA, HUD approved it but BofA had not, and they sold the loan to a conventional investor. That's one way to solve the BofA FHA nightmare.

Comment by Bryant Tutas on March 18, 2015 at 6:44am

Home Retention Department 1-800-669-0102 call to open VA or FHA/HUD short sales

Comment by Mary Wilcox on March 18, 2015 at 3:07am

Can someone give me the correct phone#  or FAX# to submit an FHA Bank of America short sale package? (Equator doesn't accept FHA SS for BofA) Customer Care is worthless. ughhh...


Comment by Wendy Rulnick on March 18, 2015 at 3:02am

Bulletin from Bank of America. They will no longer support, apparently, calls to their "Customer Care" department as of April 15.

Comment by Wendy Rulnick on March 4, 2015 at 10:24am

Twitter team reports others getting non-matching forms. I'll get you an update when I get one.

Comment by Wendy Rulnick on March 4, 2015 at 8:24am

Forms on Bank of America Agent Resource Center are not matching what the negotiator sent us today - beware. These forms may not be updated!  I am going to Twitter Escalate it.

Comment by Wendy Rulnick on January 28, 2015 at 6:09am

Yes, Bank of America had a recent change in processing VA Compromise Sales. They now are entered into Equator.

Comment by Helena Kaucheck on January 26, 2015 at 4:05pm
BJ, normally, inserted language comes in from the SS affidavit for the deed( ie Fannie Mae). I've not had Bofa ask me to have any listing language specifically from them. They do however have buyer required forms that you'll want to make sure you pull down and are ready to give to buyers agent when offer comes in.

Members (1978)



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