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Short Sale Fax 1-866-808-5050
Home Retention Department 1-800-669-0102 call to open VA or FHA/HUD short sales
Letter of Authorization Fax 888-491-4947 or 805-520-5019
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***Need Help? Try TWITTER HELP****:
****LOG INTO YOUR TWITTER ACCOUNT and TYPE: @BofA_Help Call YOUR NAME RE: PROPERTY ADDRESS, YOUR TEL NUMBER
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For TWITTER Do not place LN# or borrower name in the message. Just a brief: 'Need help with a HAFA short sale" will suffice. Make sure to mention short sale. Also, each file should to be a separate tweet. If you have issues with 4 files then send 4 tweets. They will respond very quickly.
HELOC Short Sale Department: email for LOA and Short Sale Packages: [email protected]
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Comment
Anyone have any recent experience with the lien release for Extinguishment? I need a senior manager contact or email for an issue. Thank you my email is [email protected] I appreciate the contact in confidence.
That is happening with me, too, Elizabeth. They are all getting service released, or part of them if there are two liens. It's a real pain, especially when they tell you the new service will pick right up and use the existing documents. Right.
Thanks for that update, Wendy. I wonder if BofA is laying everybody off in the SS dept because soon as a SS is about to be approved, either the loan is sold or the servicing is transferred. I haven't seen a BoA approval letter for a long time. We were also on the verge of approval with FHA, HUD approved it but BofA had not, and they sold the loan to a conventional investor. That's one way to solve the BofA FHA nightmare.
Home Retention Department 1-800-669-0102 call to open VA or FHA/HUD short sales
Can someone give me the correct phone# or FAX# to submit an FHA Bank of America short sale package? (Equator doesn't accept FHA SS for BofA) Customer Care is worthless. ughhh...
THANKS!!!!
Bulletin from Bank of America. They will no longer support, apparently, calls to their "Customer Care" department as of April 15.
Twitter team reports others getting non-matching forms. I'll get you an update when I get one.
Forms on Bank of America Agent Resource Center are not matching what the negotiator sent us today - beware. These forms may not be updated! I am going to Twitter Escalate it.
Yes, Bank of America had a recent change in processing VA Compromise Sales. They now are entered into Equator.
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