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Home Retention Department 1-800-669-0102 call to open VA or FHA/HUD short sales
Letter of Authorization Fax 888-491-4947 or 805-520-5019
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***Need Help? Try TWITTER HELP****:
****LOG INTO YOUR TWITTER ACCOUNT and TYPE: @BofA_Help Call YOUR NAME RE: PROPERTY ADDRESS, YOUR TEL NUMBER
http://social.bankofamerica.com/
For TWITTER Do not place LN# or borrower name in the message. Just a brief: 'Need help with a HAFA short sale" will suffice. Make sure to mention short sale. Also, each file should to be a separate tweet. If you have issues with 4 files then send 4 tweets. They will respond very quickly.
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Comment
Folks,
Since the link for the forms is not working, where are you all going to get the latest information for Bank of America and all forms? We have a new short sale that is a first. Also they are still using equator? Thank you!
Thanks, Elizabeth Weintraub, for the form links. I finally got some forward movement on a stalled BofA HELOC short sale (2nd) by using Twitter and Facebook (info has been added above). Unfortunately, it seems to be stalled again. This has been goin on sinvce July 26th. All docs have been completed and returned as requested. Currently working with a short sale/dil specialist II who is not responding to communication. What is a short sale/dil specialist II? Who does this employee report to? I need to talk to someone with juice. Anybody have a corporate contact that could actually get this transaction moving to resolution?
@brian Are you simply trying to settle the 2nd for a cash lump sum? The stars need to align with LTV, 2nd lien loan status, investor guidelines, to complete 2nd MTG settlements.
I wouldn't consider this a short pay as the home is not selling.
310-564-6389
Has anyone ever completed a 2nd TD "Short Pay" with Bank of America? I have successfully done this with underwater 2nd's with two other lenders, to allow the Owners to Retain their homes. Nationstar is servicing the 2nd for B of A and since Nationstar turned down the FreddieMac 1st Short Sale saying too much income when the owner is a documented 90% Debt to Income ratio. So, in order to keep the property, the Short Pay on the 2nd is what is being sought. So any help would and direction is appreciated.
Thank you so much
Brian
FYI - the agent resource center links provided above do not work (11/8/16). Has anybody heard of the BAC General Customer Realtor Information Worksheet? How about the Borrower Election form? Do you know where I can locate these? Thanks.
I appreciate it. I've been doing that and I've had success in the past with it. This time, they keep referring me back to my same CRM who is the reason I'm having problems in the first place. This file must be cursed. These people are such idiots, it's hard to believe they can keep their doors open. But sadly, most of the lenders are like this.
Scott -- the fastest response is going to be twitter -@BofA_Help Call YOUR NAME RE: PROPERTY ADDRESS, YOUR TEL NUMBER
That is executive offices. Will call you back in 24 hours. For TWITTER Do not place LN# or borrower name in the message. Just a brief: 'Need help with a HAFA short sale" will suffice. Make sure to mention short sale. Also, each file should to be a separate tweet. If you have issues with 4 files then send 4 tweets. They will respond very quickly.
Does anyone have the number to the Office of the President with Bank of America?
Scott
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