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Green Tree Fannie Mae 1st Ocwen GMAC 2d

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Need contact # for Guaranty Bank please.

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Bank of America servicing USDA

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Short sale finally closed now what......

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Indymac/One West Bank- Urgent

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Everhome Offer 109K above offer on short sale!

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Comment by joe beauchamp on May 8, 2013 at 3:13am

Jeanette, I can't help with a US bank number, I don't do those in my office. However, I think some adjustment might be useful. If you have been on this 18 mos, 3 buyers and haven't escalated once, I think you are expecting too much logic and ethics from a bank. They are driving trucks throw the holes you've left.

Foreclosure doesn't bother them, it makes them money, short sales lose them money - they are not your friends. They also do not project in your favor, partially because they shouldn't. What are the financials NOW, not in the possible future of all things possible.

Usually, knowing the investor is crucial. The bank is supposed to work for the investor and often imposes its own incorrect rules upon you. Going to the investor can often be your best step when you hit a servicer wall.  It seems that you are hoping for a phone number of some ethical nice person at US Bank. And this person exists, why? Unlikely.

Look at your situation from the eyes of someone who wants to kill the deal and requires effort to be pulled out of a myopic view of the situation and you could find things to help. For instance, do you know why they say there is too much cash flow? If the homeowners are paying on time, why should the bank want to stop that? Cash flow is wonderful. Don't look for compassion, look for tangible concrete information which supports your view. You say things will be worse in the future, so? The bank sees that as keep grabbing the money until then - it isn't now (again, I have to partially agree with them).

Comment by Jeanette Becker on May 7, 2013 at 11:37pm

Sorry about the misspellings on my post. Having a difficult time on the virtual keyboard.  

Comment by Jeanette Becker on May 7, 2013 at 3:13pm

Please help me with escalation contact numbers for Us bank. I have a buyer for a short sale (number 3) and we have been working on this property for about 18 mos. The bank declined the short dale may 1. We have a full price offer and the bank said they had too much cash flow. They are separated, she lost her job when I started working with them, has had breast cancer, and her new job pays less than her previous job. His job will cease next year when his employer closed the business. They are not living together, so how can tjr bank say they have a positive cash flow. Regardless, they have given up because they have updated pay stubs, bank statements, and tax returns. The property has a good offer and if they foreclose, they will have a vacant property for 6- 13 mos after foreclosure. Please can someone give me a number to contact for Escalation. Thanks!

Comment by katie on March 15, 2013 at 2:10am

hey can anyone try to give me some insight on situation? I am trying to purchase a short sale. I put a bid on the house in on nov. 6 2012. We had not heard anything from bank until this past tuesday (march 12) what we had heard from listing agent was that equator sent him message that stated " we have recieved all documents we need at this and that we will get an update within 5 days". From everyones expierence can anyone try an tell me where this puts me in the process, am I still along way from getting approval from offer? Am I super far away from closing? I am a first time home buyer so this wait has been hard but Im trying to be patient.... I only have till may 1 left on my rental home, should I start biding on other homes? I know that with short sales its hard to tell exactly whats going on, but any professional input would help at this point.... My loan has been approved and ready to go since end of Dec 2012.  Please help!!!

Comment by Jeanette Becker on February 21, 2013 at 5:23am

Kevin,  Our ATP was issued on Nov 29, 2012.  We had the offer already at that point and on Dec 29 (approx) we got the welcome to the FHA step in the process.  What is the status at this point on the clock? The property is still on the market and we have not had any other interest.

Comment by Jeanette Becker on February 21, 2013 at 5:09am

Kevin,  I did not know when the tiered net proceeds was the clock began.  I know we sent financial documents of the seller for month after month prior to that.  I will check on that.  I think it was in November.

Tori,  I will try doing that.   Thanks to both Kevin and Tori!

Comment by Tori Lee on February 20, 2013 at 4:01pm

I usually have pretty good success with B of A but I had a couple last year that no matter what I did nothing worked.  With FHA it was worse since we couldn't use equator to prove all of my requests or responses.  On both of these I emailed the president and even though the FHA one still dragged on I was able to finally get it closed.  It never would have happend without doing that. Try emailing the President and cc the negotiator and her manager.  It was amazing how much faster the response was after I did that.

Comment by Kevin - Greenville, SC on February 20, 2013 at 4:00pm


When was the ATP issued?  The clock on the tiered net proceeds don't begin until after one is issued.

Kevin M. Lancaster - Willson

Cell: (864) 485-9283 (call or text)

Fax: (866) 404-0310

Comment by Jeanette Becker on February 20, 2013 at 3:53pm

In addition, I have sent the MLS sheet, the history, and the bank of america guidelines to an email today.  I emailed the negotiator but the manager's email address that is on her emails is coming back as an invalid email address.  It is like hitting against the wall in communicating with them and when I hear that she is waiting on me after I respond through email, it is very frustrating!  I would like a contact number above both to get this moving.  Does anyone have contact info that is good to get this moving forward?  Thanks!

Comment by Jeanette Becker on February 20, 2013 at 3:48pm

I have a bank of america short sale that was approved and we thought we would close and then they turned it over to the FHA process.  The FHA negotiator has been extremely slow in approving the documents and had been very picky about the paperwork.  We finally got everything approved except the HUD1.  She now wants $7000 more from the buyer.  According to what I understand, the property was appraised by an FHA appraiser for $138000 and the offer is netting $115000. The negotiator wants to net $121000.The property was on the market for over a year (Sept 2011)  We had 3 buyers walk due to the time it took to get it through Bank of America. Then it was sent to FHA for their approval.   According to the HUD FHA guidelines that Bank of America sent to the short sale agents, if the property has been marketed for over 60 days and for the remaining period, the net proceeds should be 84% of the appraised value.  I have called and left messages to our negotiator and her manager and have not been able to talk to either. I have sent emails to the negotiator and when the title company talks to her, she talks as though I am not responding to her.  Please help 


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