We have several clients whom are being contacted by collection agencies trying to collect money although Chase provided the seller with a "Full Deficiency" in writing and the deal has already closed and been processed? When the client provides the creditor with proof of closing and of the deficiency letter they claim Chase is stating the debit is still outstanding and the property never closed on the Short Sale!! Is anyone else heard from a previous client that has experienced this?????
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I would have an attorney help your client using the fair debt collection practices act. Your clients can be entitled to $1000 each time they are wrongly contacted. http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre18.shtm