Help please.

Submitted a WF short sale through Equator. Uploaded all documents requested. Negotiator  emailed that file is being removed because there is a surplus. Monthly financial statement asks for monthly NET info which was submitted via Equator showing a -$3,300 per month. Borrower does not have a surplus, she has a deficit. WF wont explain, just rejected SS and removed file. Has anyone had this happen before??? What recourse do I have?

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You'll need to call the 800 and make sure the "Buyer's Verfication form" was completed.   I had one recently kicked out of Equator by WF because they said the form wasn't completed. We completed it over the phone and later I was told that this transaction would not be handled through Equator, not sure exactly why. 

 

Got the same response on Friday.  We have asked for clarification, they reply that they are working from gross and 

seller has a surplus.  I have double checked their financials and they are showing a deficit.  Does anyone 

know if WF has a set percentage of deficit they need to show before they will be considered?  Seller is anxious

to get this approved - but I am clueless as to what numbers WF is using.

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