My packet was submitted and passed off: email sent to me said negotiator now has your packet and will contact you within 5 business days regarding counteroffer or acceptance. BPO has been done but no word from the negotiator. Tried calling the number given to me but thats the general Wells Fargo number. I was also told I wasn't allowed to speak to negotiator they would contact me. Now what? anyone have any suggestions? Your help would is greatly appreciated.
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Always ask name of phone rep and ID code for documentation purposes.
Negotiator didn't respond to my call to phone team for update on 9/8 (offer submitted 8/30/10). Phone rep. emailed negotiator that date. Called again 9/13 and phone rep. stated she would send another email to negotiator, and said the negotiator had to respond in 72 hours after second request or her supervisor would be notified. I rec'd. email from negotiator next day on 9/14 with all her contact information, status, etc.
Also, ask phone rep. for name of negotiator assigned to your short sale. Emails are usually firstname.lastname@wellsfargo.com