I am a CDPE and I remember in the course they discussed that under HAFA the bank has to do certain things within a certain time frame. How enforceable is that and what is the timeframe once BPO has been done for investor review? I have lost 3 buyers on this house now because US Bank is SOOOOO SLOOOOW. Help! What can I do to speed up the investor?
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HAFA is just a set of guidelines unfortunately. It's not law. To my knowledge the investor calls the shots and the servicer can just change the HAFA rules as they please. I would just keep squaking. See if you can get your negotiator to give you a timeline and just keep pushing.
I wish I had better advice. Other than calling the treasury, I don't really see anyone having any options with HAFA.