US Bank is the second on this loan. They lost files in the process and closed out the file so we had to restart. (oops sorry but you will have to begin again even though it is our fault). To begin with they took forever to get going and now with the restart I had to go back and start over with Chase for my first approval. US Bank is now saying 45 days from the for an approval. WHAT!!. Can anyone please help me with an escalation on this? Any numbers or names? My buyer has been in since April. I can't even believe they are still in it.
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