This will be my first short sale where I have to upload to Equator. I went to Equator and don't see where I upload documents? I only see where I "Initiate a File" and I have done that but how do I upload docs?
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Thank you guys!
I also received a call from Steven Fox of the Bank of America social media team to help me with this issue. That was a pleasant and impressive surprise. Bank of America seems to be working hard to really show agents that they want to help us by implementing their social media team.
Each time I have had to seek their help I have had super results. This time I didn't even reach out to them, they reached out to me! Super. Have to give credit where credit is due.
Just the kind of gal I am.
Many times they request docs thru a "task" on the top left side of the window - click that it will take you to what you need to upload if there is a task due.
Here is the Equator Guide for agents. This should help.
equator-guide-for-agents.pdf
If you have a file started - click on the address, then click on the library, and then click on the little plus sign to the left. That should allow you to upload PDF's.