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Unresponsive Sellers - You Are Cancelled

Posted by Wendy Rulnick on January 19, 2010 at 1:03pm in Short Sale Discussions
I have two short sale sellers who are not responding.  I presented one with a great offer on his property-- and after an initial hello, he has not responded to my emails for over three weeks.  The other seller has a short sale under contract and in process, and has not responded to my emails and a buyer request for an extension in over two weeks.  I tried calling and his phone numbers have been disconnected.  I am considering terminating the listing for seller #1, and since seller #2 (was under contract, but now outside of contract approval and closing dates) has not responded, I have to cease all efforts on his account.  What say you?

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Replies

  • Tim Schmitz January 27, 2010 at 4:44am
    I am struggling with this myself at the moment. Although I believe they are not committed at the moment to the short sale process, it is also a dilemna I have in which people who are difficult need our help also. I know I can only help those who want it or choose to take it. My clients are contacting legal council to determine if they want to proceed. At least they finally replied back to me after numerous days of no response. That's a start. We'll determine in the next 10 days if the listing will continue or cancelled. I won't spend my time and effort on a seller who won't allow me to do my job for them properly.

    On the other hand.......I have another short sale that is going to close in the next two weeks where the sellers are on top of it, willing to accept that things aren't perfect and ready to move on with their lives in a positive way. I was able to save them from foreclosure, and their credit will most likely take a small hit versus the giant one it would have taken otherwise. So there is hope!
  • Maria Evans January 26, 2010 at 4:31pm
    A short sale is not easy when the seller is cooperative, imagine if they dont... I know what you mean but it is better not to have a deal than to have a nightmare... Those sellers are not worth our energy. BYE BYE NOW to those sellers! You will feel good you did!
  • Terry L. Osburn January 25, 2010 at 1:21pm
    Probably one of the biggest frustrations we face is those sellers who come across completely helpless and whom think they have been taken advantage of by the banks and even their realtors.
    When they stop responding you let them go and allow the Universe to bring forth those who really do need your help and expertise.
  • Wendy Rulnick January 25, 2010 at 11:50am
    CANCELLED THREE SELLERS TODAY!!!
  • Petra Norris January 20, 2010 at 2:33pm
    #1 is a no brainer - three weeks is a bit too long for not responding.#2 would be a case where I would ride it out.
  • Wendy Rulnick January 20, 2010 at 2:12pm
    Clayton - One is getting the plug pulled tomorrow. On the one that is under contract (well out of dates now), the buyers agent knows what is up, they are just hanging there casually. But I won't lift another finger on it until he responds... We cannot do it all for them, can we!??

    Clayton Bonjean said:
    Wendy, I agree. I would send them email or message stating, "if you do not hear from you within 48 hours I will have to cancel the listing". Of course, special situations may arise like travel and military.. As a buyers agent, I hate bogus short sales. It creates a bad perception of all agents involved and can have a negative effect on our success.

    Clayton
  • Clayton Bonjean January 20, 2010 at 2:00pm
    Wendy, I agree. I would send them email or message stating, "if you do not hear from you within 48 hours I will have to cancel the listing". Of course, special situations may arise like travel and military.. As a buyers agent, I hate bogus short sales. It creates a bad perception of all agents involved and can have a negative effect on our success.

    Clayton
  • Lynn Pineda January 19, 2010 at 4:46pm
    Ha! That's a good one...whatever happened to the Donald....does he still have his show?

    Jeff Payne said:
    Do your best Donald Trump "You're Fired!" I have done it many times.
  • Lynn Pineda January 19, 2010 at 4:45pm
    Wendy, oh I feel for you. It just amazes me when some of these Sellers who need help are sooo slow to respond or have a million excuses for not responding. I guess this might be an indication of why they got in trouble to begin with. I say fire 'em too! I've had to do it. Good luck!
  • Wendy Rulnick January 19, 2010 at 4:34pm
    LOL!

    Jeff Payne said:
    I think you know a seller that I FIRED :)
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