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Hi Rhonda. Happy you found our site. Strangely enough I'm actually on hold with Sun Trust as I read your post!! Do you have an agent assisting you? Sun Trust is very very slow.
I just read your post to the lady from Sun Trust. her response was that you do NOT have to had missed payments to do a short sale with Sun Trust. Each file is looked at and a decision is made based on that borrower's financial situation.
However Sun Trust is backed up for months. Files are worked in the order they are received. For example the file I just called on was submitted on July 27th. They still have not even looked at it except for to acknowledge they have received it.
The fact that you have a negotiator is very good. I would give them another week or so and then call back and see if you can get the file escalated. This means you want to get in contact with a supervisor.
Short sales take time. A lot of it. Handgin there and keep working it. Sun Trust does NOT want your property. If you are indeed borrowing money to make payments you may wish to rethink that strategy. Seek competent legal advice to see what options you have.
If you don't have an agent and need one let us know and we will connect you with one of the agents on this site that is in your area.
We are here to help in anyway we can.
My direct email is brokerbryant@gmail com I hope this helps.
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