To make a long story short, SunTrust is servicing the 1st for RFC. after almost 90 days and confirmation of approval at a 6% fee, RFC decided to reduce the fee to 5%. There has never been any mention throughout the process of a fee reduction.
In my last correspondence, I have given the VP of loss mitigation, John DeBerry an ultimatum. EIther he gets RFC to honor our original deal, or, I go directly to Jerome Lienhard, CEO and President of SunTrust mortgage. The problem is that I don't have direct contact information for Jerome. Does anyone have a direct number for him? Also would help to have a direct number for John Deberry. I am on a very short fuse.
Thank you in advance for your feedback.
Jeff
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