Forum

Submitting a new offer thru Equator

Posted by Jeanine Whitehead on April 21, 2012 at 6:07am in Short Sale Discussions

Anyone know the simplest way to have a file removed from "Held" status in Equator for a BOA file? The last buyer walked and I have a new offer.

I've tried emailing thru Equator but the file is being handled by Dignified Transition Solutions - I receive email responses that the message can't be sent because the party is not a Bank of America email address.(why are the 3rd party companies tied to messages?) 

You need to be a member of Short Sale Superstars to add comments!

Join Short Sale Superstars

Email me when people reply –
Follow

Replies

  • Keri Sweetland April 23, 2012 at 6:53am

    Email your negotiator & supervisor requesting a "SOFT DECLINE" and ask them to send you the "submit offer task" again so you don't have to start from scratch.  That is the fastest way to approval. 

  • Jeanine Whitehead April 22, 2012 at 8:32am

    Thanks All!  I'll try all of your suggestions.

  • Thom Colby CA Brkr 888-391-5245 April 22, 2012 at 4:58am

    Call BofA short sale line and ask them to do it.  Also, you can create a document that just states BUYER WALKED-AWAY on 04/22/2012 and upload it to the Library.

  • Las Vegas Short Sale Queen April 22, 2012 at 4:45am

    You'll need to call your direct contact @ DTS. They need to assign a new task, so you can upload the new offer. I just closed a few deals w/DTS and they're very efficient and pretty quick to respond.

  • Bryant Tutas April 21, 2012 at 8:31am

    You just need to call them and have the last short sale denied so you can start over.

This reply was deleted.
********************************** like buttons ************************