Anyone know the simplest way to have a file removed from "Held" status in Equator for a BOA file? The last buyer walked and I have a new offer.

I've tried emailing thru Equator but the file is being handled by Dignified Transition Solutions - I receive email responses that the message can't be sent because the party is not a Bank of America email address.(why are the 3rd party companies tied to messages?) 

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You just need to call them and have the last short sale denied so you can start over.

You'll need to call your direct contact @ DTS. They need to assign a new task, so you can upload the new offer. I just closed a few deals w/DTS and they're very efficient and pretty quick to respond.

Call BofA short sale line and ask them to do it.  Also, you can create a document that just states BUYER WALKED-AWAY on 04/22/2012 and upload it to the Library.

Thanks All!  I'll try all of your suggestions.

Email your negotiator & supervisor requesting a "SOFT DECLINE" and ask them to send you the "submit offer task" again so you don't have to start from scratch.  That is the fastest way to approval. 

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