Anyone have an escalation contact for a Seterus short sale? It would be for a first time extension.
Thanks
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Anyone have an escalation contact for a Seterus short sale? It would be for a first time extension.
Thanks
You need to be a member of Short Sale Superstars to add comments!
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best way to get a supervisor, or good contact info, call customer service for Seterus:
866.570.5277
and just ask....
The number for their corporate office in Beaverton, OR - 503-372-8142
Good luck.....email me if I can help - Ben@ShortSaleShop.net
The best way to contact Fannie???
I have simply called E-mail the Fannie Mae Resource Center or call 1-800-7FANNIE (1-800-732-6643). When I explained the urgency of the situation I requested a Level 2 help me.
Does anyone have a Seterus/LBPS Escalation Contact as in the Executive Offices??? Or an escalation department??? I really, really need a name, number, and/or email address... Thank you to anyone who can help...jan
Is it serviced for Fannie Mae? If so, contact Fannie they call the shots.
We are in the middle of several extensions on one file, they have been awsome to deal with, not need to escalate. Hopefully the buyers lender can get their act together and we will not need another, I am embarrased to even ask them for another.
David, I just closed a short sale with Seterus. We had to get an extension. Just send an email to your negotiator and that person will email the investor. SETERUS only services FANNIE MAE loans..so you will get your extension..it takes about 5 days.
Johanna Devon
DHR