Replies to This Discussion

Permalink Reply by Johanna Devon on June 25, 2012 at 10:06am

David, I just closed a short sale with Seterus.  We had to get an extension.  Just send an email to your negotiator and that  person will email the investor. SETERUS only services FANNIE MAE loans..so you will get your extension..it takes about 5 days.

Johanna Devon

DHR

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Permalink Reply by Sam on June 25, 2012 at 1:28pm

We are in the middle of several extensions on one file, they have been awsome to deal with, not need to escalate.  Hopefully the buyers lender can get their act together and we will not need another, I am embarrased to even ask them for another.

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Permalink Reply by Jan Sanderlin on August 21, 2012 at 6:44am

Does anyone have a Seterus/LBPS Escalation Contact as in the Executive Offices??? Or an escalation department??? I really, really need a name, number, and/or email address... Thank you to anyone who can help...jan

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Permalink Reply by David Zagorsky on August 21, 2012 at 8:42am

Is it serviced for Fannie Mae? If so, contact Fannie they call the shots.

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Permalink Reply by Jan Sanderlin on August 21, 2012 at 8:47am

The best way to contact Fannie???

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Permalink Reply by David Zagorsky on August 21, 2012 at 9:15am

I have simply called  E-mail the Fannie Mae Resource Center or call 1-800-7FANNIE (1-800-732-6643). When I explained the urgency of the situation I requested a Level 2 help me.

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Permalink Reply by Ben Benita on February 20, 2013 at 2:28pm

best way to get a supervisor, or good contact info, call customer service for Seterus:

 866.570.5277

and just ask....

The number for their corporate office in Beaverton, OR - 503-372-8142

Good luck.....email me if I can help - [email protected]

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