I have a future client that is trying to handle his retention of his home thru OCWEN's program.
He said he worked out a 700 dollar reduced payment 3 months ago & they are now sending him statements with 3-400 dollars worth of fees/junk on them so the reduced payment is going up every month. After 4 months it is up to $1100. The original deal was for a 1 year term at $700 per month.
What is going on?
Is this normal for OCWEN?
I've never dealt with them before. Does anyone have any insight or a number of a person that might have some authority to stop this wrecked agreement?
Who would be the best person to talk to. pls?
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THX so much!