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  • Jen Bowen October 23, 2011 at 8:20am

    You rock, thank you!

    • Ayo > Jen Bowen October 28, 2011 at 3:15pm

      Great Info! Please what is the executive office line meant for? How about the Executive Resolution Group?

       

      When would I have to use this lines and who do I need to ask for?

       

      I have a chase Short sale in the works and the negotiator has refused to call me back for weeks. I escalated to her manager who did not pick up nor call me back as well.

       

      I'm trying to escalate to top management. Please, does any one know of any number I need to call or fax # I need to fax a note to?

       

      Thanks!!!

  • Bryant Tutas October 21, 2011 at 12:13pm

    Call 1-800-848-9136
    Call 1-877-838-1882
    Call 1-888-369-2301
    Call 1-866-222-5920

    Government Short Sale 1-877-218-7691 (VA FHA etc)

    Fax Short Sale 1-602-680-1142 or 866-220-4130
    Alternate Short Sale Fax: 866-958-0140 ***
    Fax email 18662825682@jpmchasefax.com

     

    Letter of Authorization fax (904) 462-1925 or  (614) 422-7575

     

    Executive Resolution Group for Chase, 866-605-9253

    888-310-7995 (Executive office for Chase)

    Hint: If you need the direct Number for your Loss Mitigator (Prime Loans Only), just use their extension as the last 5 digits of the number below:

    Phone Direct: 858-60x-xxxx

    So...
    -this>> Phone 888-369-2301 x12345
    -becomes>> 858-601-2345

    Chase Prime and with Chase Equity (2nd).  Try these numbers for Chase Equity.

    800-242-7332 (M-F 9am to 8pm EST)

    888-765-2849

    866-316-9218 loss mitigation longer hours and weekend hours

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