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HELP WITH FANNIE MAE- My MLS does not support SS Assistace Desk

I am listing agent. Does anyone have any success getting help with Fannie Mae if my MLS does not support the Short Sale Assistance Desk? I have called before and was told that they only have authorization to speak with the servicers and not the real

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HELP WITH FANNIE MAE- My MLS does not support SS Assistace Desk

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