Wells pulled title on my property, and found dozens of outstanding liens which ARE NOT my clients. Keep in mind MA is an attorney state so I went to my favorite attorney working on the sale who also OWNS the title co working on the sale and got it in writing none of the liens are applicable to my client or property. We submit the statement. Wells comes back and asks for a "name" affidavit by Thurs last week(which we provide). On Friday, my file was shut down by Wells. Sooooo....we write in asking WHY and were told that we need to provide a "lien affidavit" to show the liens aren't my clients.
Hmmmmm...so an attorney that owns a title comp, who makes a written statement that the liens are NOT on this property isn't good enough? THEN WF asks for the wrong form (name aff. instead of lien aff.) and then shuts the file down, not even given us an opportunity to get the correct form filled out???!!!
Yep, lets just waste another months of time here. UNREAL.
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Sometimes they worried about stupid stuff. I just closed a Wells Fargo short sale and when I submitted the final hud for approval.. it was rejected because on the buyer side their is an admin fee and was informed the investor did not approve that fee. I explained to the closer that the buyer side fee has nothing to do with investor and it did not reduce their net nor is it paid by Wells.. the closer refused to approve the hud. She stated I have to get approval from negotiator and I did, but she still refused stating the negotiator does not have the right to approve..This fee has nothing to do with Wells Fargo, but sometimes they don't make sense..
I just had them reject a listing agreement because the zip code was missing. Ok, thats legit. No problems. I fix it an upload and then they reject because the principal broker signed it with docusign. Why not say that the 1st time
? Wasted 2 weeks.
They wanted to close a file of mine because the city was Woodland Hills and they said it should have been filled out as Los Angeles as the City. I kept trying to explain to the that the city was correct and LA was the COUNTY. They told me they would not look at the file until it was corrected! So I spent the day adding Los Angeles to every stupid piece of paper and uploaded it all again. When I called I was told that they corrected in their system and I was correct so now they will not accept the one that had LA on it. ARE YOU KIDDING ME? I redid in all again and sent it in.
Obviously, this is just one issue I have had with them as every file with Wells or B of A has problems and it is usually an internal issue with the Bank. I have thought they purposely do this stuff. I have a hard time believing that are that ignorant.
They were going to close a file of mine because I had street direction correct at 123 main st South and they wanted it to say 123 S Main St.