We got final Approval from BoA as the first, and the approval letter from RTS (the second was sold to this collection agency). We were to close yesterday. On Tuesday BoA insisted RTS send an email specifically waiving deficiency per the investor Freddie Mac. RTS refused, stating that they work with BoA all the time using this standard letter and indicating they would not send such an email This from the negotiator. Anyone dealt with them and managed to find someone a little higher up who might be able to help? My clients will be foreclosed upon if we cannot resolve this by Monday. Thanks!
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ESCALATION:
David Rosas
Real Time Resolutions, Inc.
Short Sale Manager
214-599-6517 direct
214-599-6460 fax
David_Rosas@RTResolutions.com