We have had approval on the 1st with Green Tree since April 28th. Our sellers moved out of town on a job relocation mid June and now Five Brothers has come in and secured the property. Green Tree is telling us that this is normal proceedure when the home is vacated since it is a Fannie Mae loan. I am just checking to make sure that this is all that Five Brothers does, that they are not going to take over the property etc. Any information on what they do will help!
This would not even be a problem, but BofA, 2nd, has not given us the approval letter yet. We accepted their offer in Equator on July 3rd, but we have not received an approval letter. I email the negotiator, Tanya, every other day asking where we are and is there anything I can do, I also call the short sale customer service department every 3 days so I can it escalated and still nothing. I am told it's with the investor. Is anyone else having the same problem?
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Yes it is normal. They basically just change the locks, mow the grass and secure the pool if there is one.