Freddie Mac Short Sale

I was wondering if anyone had the number to Freddie Mac Loss Mitigation department or their Borrower Outreach department. I am working on a Shortsale with Chase and I want to see if I can go above them and find out the status of my file. Something needs to happen soon or Green Tree is going to send the Second to collections. My negotiator at Chase has delayed this whole process from either being out of the office or having a non working phone number for over a month.

You need to be a member of Short Sale Superstars to add comments!

Join Short Sale Superstars

Email me when people reply –

Replies

  • email is Freddie_Mac_Borrower_Help@freddiemac.com and phone number is 800-373-3343
  • NEW Freddie Mac email address: Freddie_Mac_Borrower_Help@freddiemac.com

    and telphone number is 800-373-3343

     

  • try to go HAFA with green tree, its the only way. I called and reported GT to the treasury dept in jan and wow did they straighten up for they are part of the 2mp program, this means the deal you have now must die if the investor is freddie mac. Freddi  Mac does not allow anyone to be approved for hafa that already has an offer on their home, so you must get approved with hafa first with your first and the first Chase will call green tree and your deal will get done. sorry

     

    if Freedie Mac is not the investor you may be alright but must apply for hafa

  • 877.518.8429
  • Hi Melissa,

    I ran into the same problem. I was told that Freddie Mac will only allow 3,000 max for a second lien holder. I had my negotiator send in a request to Freddie Mac for an additional 1,900 and it went through. I would suggest having your negotiator try and ask for the extra.

    Melissa Colvard-McKinsey said:
    I've got PNC on the first as the servicer and Freddie Mac's the investor. Chase is the second and they want 10% of the balance ($9000.00) and PNC is only allowing $3000.00. The buyers willing to kick in the difference but PNC is steadfastly refusing. Is there a hope of escalating this or does Freddie Mac stand firm on this rule? Thanks!
  • I've got PNC on the first as the servicer and Freddie Mac's the investor. Chase is the second and they want 10% of the balance ($9000.00) and PNC is only allowing $3000.00. The buyers willing to kick in the difference but PNC is steadfastly refusing. Is there a hope of escalating this or does Freddie Mac stand firm on this rule? Thanks!
  • I would suggest you escalate through Chase if you are just wanting status. I would go to Freddie if you needed auction postponed or needed an approval because they declined the offer.
  • Freddie Mac Borrower Outreach 877.518.8429
    Freddie Mac: 800- FREDDIE press 0 until you get an operator

    email structure: first_last@freddiemac.com
  • Here is the email address: Borrower_Outreach@FreddieMac.com. I am trying to get the same information. What was the verdict on this file.
  • Hello Vito,
    Did you get the contact for Freddie mac?
This reply was deleted.
********************************** like buttons ************************