Need some urgent quick help! I have 2 short sales and one is my own property. In both cases these are Freddie Mac Short Sales scheduled for auction Friday May 6th. For my property I have been doing everything properly and to the letter. While calling today to confirm cancellation of auction while awaiting my SSA, I was told by AMS on behalf of BofA that they are not cancelling the auction until a SSA is signed. This has not been generated but is being worked on and I will receive it sometime soon. I want the 14 days I am allowed for the program per MHA Handbook. I do not want anything left to chance and this is too stressful as I have not delayed anything. This is not right and I told the servicer that, but he maintains he is sorry and it not how they intended it but . . they are making their processing management my problem. I want to be able to review the paperwork and sign it comfortably and review it with my agent. Need immediate person to escalate and not the 'I am sorry'. The postponement of auction should take place irrespective of their time crunch. There is too much room for error or distraction within a 3 day period. This is totally not acceptable, but need a quick and accurate response. Is this allowable? (not per MHA Handbook that I am reading).
The other HAFA is with Midland Mortgage in which the investor is rejecting the request for HAFA in which a signed offer has been waiting for 2 weeks and is about $30K above the appraisal. Here are 2 cases that are not following protocol.
Randy Hendricks,
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